Do not stay here unless you need the location. They don't honor their rates. I showed up to check in and they wouldn't honor my rate. They changed the rate and I had no choice but to accept it. The manager was extremely rude and unhelpful. Told me that I was stuck with a rate that was triple what I booked it for and had proof of. I always try to stay at Marriott but never again at this Marriott. Entire staff took the same attitude as the manager. They were all rude and not willing to help. Every time you asked a question they acted like it was a huge inconvenience to answer it. Find somewhere else to stay. This hotel doesn't deserve the honor of being a Marriott.
- Official Description (provided by the hotel):
- Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Priceline, Cancelon and Odigeo so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Crystal Gateway Hotel Arlington
- Marriott Hotel Crystal Gateway
- Marriott Arlington
- Arlington Marriott