I had a Dinner Meeting at Crystal Gateway Marriott on 05/07/2013 at 7:30 P.M. The group was around 100 people. I had a vegetarian dinner ticket. Even before the dinner started, I called out the head of the waiters and specifically showed him my vegetarian ticket. He casually asked me to place it on my table. Then dinner started arriving. Every one else in the table started eating and almost finished. Still I did not get my plate. Adding insult to injury, I started eating the salad, and the bread. Alas! The bread was so cold as if they were just taken out of the refrigerator. After all the others finished, I got my plate. Thye took almost 30 minutes to cook some pasta with 2-3 pieces of zuchchini. Even this food was luke-warm. It appears that the chef must have prepared it and placed it somewhere, and the waiters totally forgot about it.
The service of the kitchen staff is extremely poor. I doubt whether I will go there again or recommend another meeting at this hotel.
- Official Description (provided by the hotel):
- Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more less
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- Also Known As:
- Marriott Crystal Gateway Hotel Arlington
- Marriott Hotel Crystal Gateway
- Marriott Arlington
- Arlington Marriott