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“Good location, free shuttle from DCA, metro station access, lots of restaurants and shops within walking distance. Request Capit” 3 of 5 stars
Review of Crystal Gateway Marriott

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Crystal Gateway Marriott
Ranked #13 of 49 Hotels in Arlington
Certificate of Excellence
Chicago
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good location, free shuttle from DCA, metro station access, lots of restaurants and shops within walking distance. Request Capit”
3 of 5 stars Reviewed April 12, 2013 via mobile

Stayed 5 nights for a conference in DC convention center. Easy access to metro subway below the hotel to any DC points of interest. I would recommend this route due to traffic congestion and super high parking prices.

Location: just across the river from DC and a short distance from DCA airport with free shuttle. The crystal city has lots of shops and restaurant within its compound and also many restaurants and shopping within a short walking distance.

Hotel: decent common area, super small indoor pool which also opens up to outdoor pool weather permitting. Service is rushed at the front desk and at the concierge lounge ( let's get to the point attitude). Requested late check out as a platinum member but was basically told someone is waiting for your room right now.

Room: Outdated by Marriott standards, only had turn down service on 2 of the five nights. No inroom safe but did have a fridge.

  • Stayed April 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank chicagotraveler9411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,243 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
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UK
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 11, 2013

Just returned from a family city break staying here to visit both Washington DC and the surrounding area. The hotel was perfectly located above a metro station making sightseeing, attending sports games and eating out very convenient. The room was clean and spacious (and we had a rollaway bed aswell as 2 doubles)The staff were extremely helpful and attentive, particularly the staff in the concierge lounge. The only improvement would have been to have a safe in the room, other than that I would'nt change anything and we all thoroughly enjoyed our stay.

Room Tip: A high room is good.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank holidaytime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaiserslautern, Germany
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 11, 2013

Typical Marriott hotel situated near metro (Crystal City) station. Don't get confused when you get off the subway and head to the wrong Marriott though; there are two Marriotts at the Crystal City stop. Big rooms with plenty of space to stretch out and relax, or work if that's your thing. Also, there is a Dunkin Doughnuts on your way back to the subway so you can get your caffeine fix in the morning.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Megan8275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 10, 2013

I like staying here; I've stayed here a lot on business travel.

Hits: Convenient to metro. Quick taxi ride from DCA. Hotel shuttle from DCA, if you want to save a little money. I've always been treated well by the staff, with some great room upgrades, even on multi-night stays (I'm Marriott Platinum), and they've gone out of their way for me a couple of times to help with simple but out-of-the-ordinary requests. Cleaning staff is very good and thorough (I've had one problem checking in to a sub-par room). Bar staff and Concierge Lounge staff are very friendly and efficient.

Minor misses you might want to know about: The atrium bar is OK, but is brightly lit and can be noisy (a miss if you prefer a dark, quiet place to have a drink); their wine bar has been closed for quite a while now. Lots of families and kids stay here. Food offerings in the Concierge Lounge are sub-par relative to other Marriotts I've visited (warehouse-shopping-club-style microwave "mini-burgers; never any potatoes or meats at breakfast), though the ladies that staff the lounge are absolute sweethearts.

Room Tip: Some rooms have a view of the US capitol, which can be kind of cool.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, Virginia, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

On a recent trek to DC, my husband and I stayed at Marriott Crystal Gateway. The most positive feature of this hotel is that we didn't have to drive or park in the downtown area. We simply hopped on the Metro, located in the basement shopping area of the Marriott. No hassles, just fun and a clean, comfortable room to return to after seeing all the sights.

Room Tip: I like the second floor, across from the gym and pool entrance.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wilsons637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
418 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed April 8, 2013

Located in Crystal City and conveniently located to DCA (Reagan Airport) and the transit system to take you into downtown. It is connected to the underground which will take you to shops and fast food as well as the Metro. Many restaurants and shopping options within walking distance as well. I have two complaints:
1. Airport transportation ends at 11pm, which means if you land close to or after that, you're stuck taking a cab and the cab lines can be incredibly long at that time of night.
2. The club lounge is closed from noon on Friday until Monday morning.

Room Tip: For easy access to the Club lounge and restaurants request a room in the Main tower as opposed to th...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Skych8ser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 4, 2013

Always know what your getting when staying at a Marriott. It's so convenient to the Metro, shopping and food. The beds were so comfy and your able to get a good nites rest. This will most likely be our choice place to stay when visiting DC but only negative is having to pay for WIFI especially when you have to pay daily for parking.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Rena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Gateway Marriott

Property: Crystal Gateway Marriott
Address: 1700 Jefferson Davis Hwy, Arlington, VA 22202-3555
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Official Description (provided by the hotel):
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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