Okay so we showed up with no reservation on a Friday night. The reason for no reservation was that neither my husband or I carry credit cards.
They had no problem getting us our reservation. The man who checked us in (named Saif) was amazing. We mentioned we were on our honeymoon and he automatically deducated $8/night off the price (bringing us from $108/night to $100/night). It's not a lot but it was a nice gesture. He then told us he would upgrade us from a normal room to an executive suite. He gave us the side of the hotel that overlooked Georgetown. It was great.
The location is perfect (1 block from the subway into DC). The staff were great. The next night we saw one of them men who was at he desk when we checked in and he remembered it was our honeymoon and asked if we were having a nice time and if there was anything we needed.
Free parking in an indoor garage was great (I didn't think we'd find that anywhere)
The pool was a tad small but there was only us and 1 family in it so it wasn't a big deal. We really just wanted to go in it to soak our feet after a long day of walking around DC.
I'd caution to avoid the restaurant. On our 2nd morning there we decided to check out the restaraunt on the 17th floor for breakfast. Instead of the $15/person buffet we thought we'd just order a breakfast and split it. Well the server was an idiot. I asked for tap water (not wanting to pay $5 or whatever it was for bottled) he didn't know what tap water was. So I said "free water" and he goes "evian?" NO! Free water. So finally he figured it out (after we threatened to leave). He brings us our food (after not being able to understand our order he finally got it right). The bacon was undercooked, the scrambled eggs were undercooked and watery (being pregnant I can't eat either of those in that form) and somehow, with all of that they overcooked our sausage. It was a stone. So we complained and said we refused to eat it. He didn't even offer to remake it he just says "well I'll take care of the bill for you" as if that was doing us a huge favour. I wasn't planning to pay for it anyways.
So we left and went to the cafe/coffee shop on the 2nd floor. They are awesome there. On the 1st morning I asked them where we could find the Metro and the one man walked me right outside and pointed it out (when he easily could've just told us directions). But he went out of his way to help me. The food is a decent price. Nothing special (bagels, croissants, sandwiches) but it was good and convenient to just grab and go. My husband loved the coffee there. Said it was the best he had found in the US (since they lack our normal morning Tim Horton's coffee in the US).
Seeing how everyone at the hotel was nice I don't understand what happened with the restaurant staff.
The hotel itself...well lets just say I have never, in my life, walked into a Holiday Inn and felt like I had entered a Four Points Sheraton. It was just lovely.
- Official Description (provided by the hotel):
- Overlooking Washington, DC and adjacent to historic Georgetown , the Holiday Inn Rosslyn at Key Bridge lies aside the Potomac River across from the Francis Scott Key Bridge. The hotel offers a fitness center ; wireless high-speed Internet ; an indoor pool ; as well as a business center. Enjoy the breathtaking view of the nation's capital from your own private balcony in one of our 307 guest rooms. Reagan National Airport , the Pentagon, Capitol Hill, and numerous shopping malls are within 3 miles of Holiday Inn Rosslyn. The Rosslyn Metro Station is less than 2 blocks away and gives travelers convenient access to all the major business and leisure destinations in the Washington, DC, Arlington and Crystal City areas. Visit the Smithsonian museums, White House, Washington Monument, Arlington National Cemetery, and Mount Vernon. ... more less
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- Also Known As:
- Holiday Inn Rosslyn @ Key Bridge Hotel Arlington
- Holiday Inn Rosslyn Va
- Holiday Inn Arlington
- Arlington Holiday Inn