I was @ the Renaissance 9/18 - 9/23 for a conference (GLM Summit). From our initial greeting from Richard when we disembarked from taxi to the entire staff @ front desk, we received superb customer service. Michael @ Front Desk assisted me with getting phone charged FedExed to my husband 9/19/13. His coworkers, Joey, Daniel, and Aye were also terrific. Aye assisted me with an early check-in on 9/19/13 and I felt like she indeed went above and beyond to coordinate this early check-in. The entire operation is classy and the staff makes their guests feel very valued and appreciated indeed. Choose Renaissance for future travels, whether business or pleasure.
- Official Description (provided by the hotel):
- Renaissance Arlington Capital View's luminous design, sophisticated comfort and unparalleled service validate our position as not only one of the top rated hotels in the Washington, DC area, but across the continental U.S. Our Arlington, VA hotel is centrally located between downtown DC (3 miles) and Old Town Alexandria (3 miles). Courtesy shuttle services to National Airport and Crystal City Metro station provide possibilities to discover something new. Looking for an adventure? Our courtesy Trek Bicycles are the perfect mode of transportation when exploring the sights and hidden gems of our Nation's Capital! While visiting us, we hope you have the chance to enjoy one of the largest hotel fitness centers in the Arlington, VA area, a heated indoor pool, Espressamente Illy cafe, and modern Italian cuisine at SOCCi. We're proud to be a LEED(R) Gold certified hotel and our Navigators, the hotel's local area experts, are looking forward to helping you discover the best places to savor, sip, shop and see. ... more less
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