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“Excellence in Arlington.”

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Renaissance Arlington Capital View Hotel
Ranked #5 of 52 Hotels in Arlington
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed July 25, 2013 via mobile

Beautiful hotel next to DCA. Bright, airy, with a great view from the upper floors. Clean rooms and comfortable beds and a good sized fitness center. Wonderful staff; Amy in the Club lounge went above and beyond after a long day of travel.

  • Stayed: July 2013
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Thank KTSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 26, 2013

Thank you for choosing the Renaissance Arlington Capital View for your stay. We appreciate your comments and will be sure to pass along your compliments to Amy. I'm sure it will make her day. Please think of us for another stay whenever you're in the DC area.

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590 - 596 of 866 reviews

Reviewed July 21, 2013

Long time since I've stayed in a hotel with a totally great experience. Nice rooms - and no, the airport noise won't bother you - with enough space. EXCELLENT staff who were all kind and went out of their way to be helpful. Marriott has changed the term "concierge" to "navigator", and these folks really helped us navigate a great time. Food and bar were excellent, as well. We were there for a vacation and business conference; the conference area is one of the best I've ever been in. Altogether, a great hotel with wonderful people!

Room Tip: Ask for a room above the third floor away from gym, etc.
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  • Stayed: July 2013, traveled on business
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Thank Luckyforward03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 22, 2013

Wow! Thank you very much for the review. Our team looks forward to hearing from our guests through TripAdvisor and they work very hard to receive comments such as the ones you have given. We understand that if we keep up the good work, our guests will keep coming back. We appreciate your business at the Renaissance Arlington Capital View.

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Reviewed July 18, 2013

I attended a conference for two nights and traveled alone. The hotel was clean, safe, and the staff was extremely friendly. The parking garage has designated parking near the elevators for my hybrid car. Bathroom amenities and bathrobe were a nice touch. A hotel safe located in the room. The brief walk to nearby restaurants had plenty of options in terms of type of food and pricing. I would stay again!

Room Tip: I was on 12th floor and could still hear some sirens. Suggest an upper floor.
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  • Stayed: July 2013, traveled on business
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1  Thank Hunter356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 22, 2013

I am pleased that your conference allowed us a chance to show you what we're all about here at the Renaissance Arlington Capital View. We have a tremendous team onboard, waiting to greet our guests upon arrival and eager to start them on their discovery of all things Renaissance. We are very proud of our hotel and it shows. We can't wait for your next visit with us. Thank you for the wonderful review.

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Reviewed July 18, 2013

This hotel is quite new and is beautiful. Obviously, a great deal of thought went into building this hotel. Everything about it is beautiful - very cohesive decor, beautiful vignettes everywhere you look. The staff are very friendly, courteous and helpful. The rooms are very nice. There is a very nice green space you can see from some rooms and several nice terraces.

We were 5 minutes from the airport and a 15 minute cab ride (in heavy traffic) from all the museums.

I attended a conference there and the food and service was very good. Also room prices are quite reasonable. I highly recommend this hotel.

Room Tip: Not all rooms have good views, so ask for one at check in.
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  • Stayed: July 2013, traveled on business
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Thank Betty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 22, 2013

Thank you for taking the time to let others know about the Renaissance Arlington Capital View. Our hotel was created for the guest who likes to discover new things and, as you mentioned, the hotel has numerous outdoor terraces to relax and unwind after a long day of conference meetings. I am delighted you enjoyed your stay with us and ask that you please recommend us to family and friends who will be visiting the DC area.

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Reviewed July 12, 2013

I stayed here the weekend of the 21st of June, when I had problems with my original reservation at the Marriott Crystal Gateway around the corner, so I transferred reservations here...it is a new hotel, its more for singles and couples than for families. Pool was super small, but gym was one of the biggest I've seen in a Marriott, the rooms were nice and clean, bathrooms were clean with a lot of amenities to use. We didn't try any food in restaurant because prices were really high. They have valet parking but we did not utilize because I believe it was almost $30 a day. We found parking on the street, free after 6pm. There is also parking passed the hotel on street if you are lucky to snag one, we were fortunate to at least twice during our stay! Overall, I would stay here again just because it is a new hotel and the staff was super friendly!

Room Tip: Don't stay near elevator, my floor had an awful smell coming from that area...elevators are slow...
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  • Stayed: June 2013, traveled with family
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Thank Mychelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 15, 2013

Thank you for choosing us for your stay and for taking the time to let others know about our hotel. We appreciate your feedback and we will address your comments regarding the elevators. The staff looks forward to welcoming you back for another stay soon.

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Reviewed July 8, 2013

I love this hotel. It's brand new and gorgeous. Bathrooms, rooms, common areas, all immaculate and wonderful. Keep it up! Shuttle to DCA starts really early too. Not right ontop of restaurants and bars, but a 10 min walk up Crystal Drive, safe area.

  • Stayed: April 2013, traveled on business
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Thank Mikelogan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 9, 2013

Thank you for choosing us for your stay. We're delighted that you "love" our hotel and everything we have to offer. We like to think of the Renaissance Arlington Capital View Hotel as the "gem" of Crystal City and we hope you will recommend us to family and friends. We appreciate your review.

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Reviewed July 6, 2013

When we made our reservation we requested a two-bed room. When no two-bed rooms were available we requested a rollaway. We were informed that the policy is rollaways are available on a first-come basis. Fair enough, no problem. When we checked-in, right around 3 p.m., the desk clerk actually offered us a rollaway as he saw our original room request; we gratefully accepted. At 5 p.m. we were ready to go out for the evening but the rollaway had not yet arrived. We called the desk to get a status report and were told they would check on it. When we returned at 11 p.m. there was no rollaway in the room. This time when we called the desk they informed us there were no more rollaways available. As we stay in some level of Marriott hotel enough to maintain a silver Marriott Rewards card, we know this is atypical and subpar. Also, while the amenities in the bathroom were nice, the lotion was open and about 2/3 used. The mattress was comfortable, and the room and the common areas were clean.

  • Stayed: July 2013, traveled with family
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Thank Dalliss F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this reviewResponded July 9, 2013

Thank you for taking the time to submit your review. I can certainly understand your frustration for not receiving the room type you had requested and then to have been offered a solution that we did not follow through with. I sincerely apologize for the guest service failure and I have discussed this review with our team so that we are better prepared to provide expected services with our guests from this point on. I hope that you will consider us for a future stay. We would appreciate your repeat business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Ave, Arlington, VA 22202-3592
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 52 Hotels in Arlington
Price Range: $84 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Renaissance Arlington Capital View's luminous design, sophisticated comfort and unparalleled service validate our position as not only one of the top rated hotels in the Washington, DC area, but across the continental U.S. Our Arlington, VA hotel is centrally located between downtown DC (3 miles) and Old Town Alexandria (3 miles). Courtesy shuttle services to National Airport and Crystal City Metro station provide possibilities to discover something new. Looking for an adventure? Our courtesy Trek Bicycles are the perfect mode of transportation when exploring the sights and hidden gems of our Nation's Capital! While visiting us, we hope you have the chance to enjoy one of the largest hotel fitness centers in the Arlington, VA area, Espressamente Illy cafe, and modern Italian cuisine at SOCCi. We're proud to be a LEED(R) Gold certified hotel and our Navigators, the hotel's local area experts, are looking forward to helping you discover the best places to savor, sip, shop and see. ... more   less 
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