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“Excellent venue right by airport!” 5 of 5 bubbles
Review of Renaissance Arlington Capital View Hotel

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Renaissance Arlington Capital View Hotel
Ranked #3 of 50 Hotels in Arlington
Certificate of Excellence
GreenLeadersPlatinum level
Providence, Rhode Island
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent venue right by airport!”
5 of 5 bubbles Reviewed May 2, 2013 via mobile

Beautifully renovated Marriott property by DCA airport. Spacious rooms all newly renovated. Great staff. Meeting facilities nice, easily accessible. Good value. Restaurants great too. Near Metro for access to DC. Only drawback is not being in the District.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, May 3, 2013
Thank you for choosing the Renaissance Arlington Capital View Hotel for your recent stay. We are delighted that you enjoyed your experience at the hotel. We are actually a new hotel, built from the ground up. We opened in 2011, but have not gone through renovations yet. We work very hard to keep everything looking and feeling as fresh as when we opened and, judging from your review, we are doing a good job. Please recommend us to family and friends when possible. It would be appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Salisbury, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 30, 2013

While the standard of the hotel rooms and other facilities were of a normal global standard; clean, well equipped and decorated to the latest fashion, (whatever that is), what impressed me was the unflinchingly friendly service.

Let me explain. The place was busy - full rooms and about 3 conferences running at the same time (including the one I was attending), yet nothing was too much trouble for the staff who made sure all aspects of the stay went to plan. The bar staff were particularly efficient during some pretty demanding periods.

My one negative comment is that the lifts (elevators) clearly couldn’t cope with when the guest numbers approached maximum. 10 minute wait became the norm.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, May 2, 2013
Thank you for submitting a review to TripAdvisor. I am glad you mentioned our friendly staff service. They really do care about our guests! I will share your comments with them. I'm sure it will make their day. Occasionally, we will receive a large number of guests who will arrive at the hotel at the same time and it can create some competition for our elevators, but we will do everything we can to make the process as smooth as possible. We understand that guests who have been traveling all day just want to get to their rooms to unwind and relax and get back downstairs to the lobby to get a drink at our bar or a bite to eat at our restaurant. We hope to see you back at the Renaissance Arlington Capital soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

I had stayed at the Hyatt Crystal City for Conference for 5 nights and they could not accomodate us but the Renaissance could for one more night. That night was great. The staff was very friendly and accomodating. The room was impeccably clean. The lobby has a boutique hotel feel to it, something I am not accustomed to with the Marriott chain. It reminded me of a Klimpton, or W more than a Marriott property. The coffee bar / cafe Illy (yes the European Coffee) was great. Had good service, great coffee, good selection, everything fresh and appealing and tasty. The restaraunt in the Hotel we only ate the breakfast but the staff was very friendly, and helpful and the food was hot (something it was not the 2 prior mornings at the Hyatt Crystal City across the street.) This is a great hotel. Wonderful stay.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jeffbunten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, April 29, 2013
We're glad you had an opportunity to try us out! I am thrilled that you enjoyed the vibe of the hotel--it's what we here at the hotel refer to as "Renaissance chic". You'll see this trend at Marriott Renaissance brand hotels. It sounds like you had a great time while you were here. Wouldn't it be great if next year's conference was a Renaissance conference? Thank you for your review. Please refer us to friends and family. We would appreciate it very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta Georgia
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed April 27, 2013

The hotel is fine for a night. Stayed here as part of a multi-day conference. It’s in a nice neighborhood and very close to DCA. The negatives outweighed the positives for me, especially for multiple nights. I would stay here again if a conference was here but there are better choices in the area.

Positive
• Rooms are exceptionally clean .
• Bed and bedding very comfortable.
• Shower good.
• Easy to get to from the airport.
• Hardly any airport noise in spite of the close proximity.
• Located in a nice neighborhood with good selection of restaurants within walking distance.
• Concierge room is good with private meeting room available (first come first serve) and nice views.

Negative
• Rooms are very small.
• Closet in room is non-functional; almost impossible to get into or get anything out of.
• Bathroom is very small.
• Train tracks nearby with some noise from the engines. No room is immune to the noise.
• Not convenient to Metro; it is a nicewalk and shuttle service is available, but if you are lacking time this can be a problem.
• Breakfast buffet is very expensive as is parking.
• Postage stamp sized pool. Impossible to use if filled with kids.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KBGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, April 29, 2013
Thank you for taking the time to submit a review to TripAdvisor. We are interested in hearing what our guests have to say about their experience at the hotel. Although you expressed a desire to select another hotel in the area for an extended stay due to the size limitations at our hotel, I am pleased that you also highlighted the positive features of our hotel. Each hotel in the DC area is unique in both design and ammenity features in order to appeal to a wide variety of guests. Should your travels ever bring you back to the south side of Crystal City, I hope you will consider the Renaissance Arlington Capital View Hotel for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilton, Connecticut
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 26, 2013 via mobile

Room was good- breakfast was good- they wanted to charge for Internet which is surprising since everyone is giving it away for free. The staff at the front door and checking are very inexperienced - cant seem to arrange a cab - pool was closed for five hours in the middle of Saturday cause the life guard was on a break.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank wiltonfather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, April 29, 2013
Thank you for staying with us. We appreciate the feedback you have submitted and will address our staff with your concerns. We will continue to improve on our guest service to ensure each and every guest feels welcomed and any requests are handled efficiently. Please consider us for another stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

I stayed here when I missed my connecting flight. I used that service the airline provided to get a discounted hotel. I wished I could have stayed a little longer. I thought everything about the hotel was wonderful. The lobby was modern and inviting. When I got to my room, the decor was up to date and very pleasing. If I'm in the area again, I would definitely stay here.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, April 26, 2013
I'm not discounting the fact that your missed flight was an inconvenience, but in this case, at least it created an opportunity for you to come check out our hotel. And during your short stay, we were able to win you over. So much so, that you will come back to us should an opportunity present itself. Thank you for your review. We can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
165 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed April 14, 2013

This is one of the most elegant hotels I've stayed at for many years. The lobby is classy and has wonderful music piping in that is low-key and very pleasing. If I were to use a word to define this lovely place ...I would use the term attention to detail. Many comfortable seating arrangements in the lobby that are conducive to sitting and chatting, while allowing for private conversations. There are a few computer stations for visitors use that do nothing to detract from the atmosphere of gracious living. All the people on staff are top notch. When the Maitre D is able to remember the baby's name...that is impressive. The bathrooms down in the lobby are very beautifully decorated. Food is excellent and breakfast starts with a complimentary yogurt smoothie that changes daily. What a nice touch. Adjoining the Lobby is an Illy bar that serves wonderful capucchino and espresso as well as croissants and such. The proximity of lots of terrific shops and restaurants makes for easy walking expeditions to explore the area. My daughter and I witnessed a large group of high school age young people in several locations including the lobby and the elevators. Some groups on the elevator were somewhat loud, but were polite and respectful when adults chose to ride with them. My daughter got on an elevator with her baby to bring him back to her room...the kids had been chatting and immediately hushed each other so as not to wake the baby. It was nice to see a large group of young people learning to comport themselves as adults. Kudos to the hotel for encouraging their presence!

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ragazza14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, April 16, 2013
Thank you for choosing the Renaissance Arlington Capital View Hotel for your stay and for taking the time to highlight so many details of our hotel. The ambiance that you described is exactly what we are going for. I also wanted to thank you for taking the time to stop by SOCCi Kitchen + Bar and for giving our menu a try. We appreciate your business and hope that you will think of us in the future. By the way, our lobby restroom was featured in America's Best Restrooms. It is pretty cool!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Arlington Capital View Hotel

Property: Renaissance Arlington Capital View Hotel
Address: 2800 Potomac Ave, Arlington, VA 22202-3592
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 50 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Renaissance Arlington Capital View's luminous design, sophisticated comfort and unparalleled service validate our position as not only one of the top rated hotels in the Washington, DC area, but across the continental U.S. Our Arlington, VA hotel is centrally located between downtown DC (3 miles) and Old Town Alexandria (3 miles). Courtesy shuttle services to National Airport and Crystal City Metro station provide possibilities to discover something new. Looking for an adventure? Our courtesy Trek Bicycles are the perfect mode of transportation when exploring the sights and hidden gems of our Nation's Capital! While visiting us, we hope you have the chance to enjoy one of the largest hotel fitness centers in the Arlington, VA area, a heated indoor pool, Espressamente Illy cafe, and modern Italian cuisine at SOCCi. We're proud to be a LEED(R) Gold certified hotel and our Navigators, the hotel's local area experts, are looking forward to helping you discover the best places to savor, sip, shop and see. ... more   less 
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