Checking in went well we where on the top floor (14). The room had a full kitchen and separate living room. Room was large, clean and comfortable. Wifi was free and fast. Breakfast was included also. Self parking was $ 22,00 per day.
Hotel is not in the heart of crystal city and it restaurants but a free bus shuttle service was provided by the hotel. It also takes you to the closest subway ( metro ) station. Which we think is the easiest way around DC. For under 10 dollar you can
use the subway unlimited for one day.
Hotel staff was friendly overall but couldn't handle a almost fully booked hotel with girl scouts. Breakfast was packed, supplies of cups, orange jus and donuts was low or out on both days.
We had to wait 15 to 20 minutes to use one of the only 3 elevators in the hotel because of a line with people.
Usage of stairs was not allowed, they tried getting security to release the service elevator but didn't succeed.
While waiting in line I asked the front desk if the breakfast was going to be as hectic as this morning tomorrow, I was told that most of the scouts would be out to the mall before 7 so it should be ok.
Unfortunalty that wasn't the case, seating was packed again and supply of food and cups was even lower then the day before. We didn't even trie the hot breakfast because of the line.
We found a somewhat more quiet place in the hotel lobby to eat. During our breakfast they opened up a extra room for breakfast that helped in part but there where clearly to little staff to keeping the stock up.
On checking out I was asked how the stay was I told that the room was great but breakfast and elevator lines weren't.
He clearly wasn't expected it and just said sorry.
All in all great rooms at a good price not a lot in walking distance but once at the subway station you got Washington in reach.
Might we ever return to dc we again will consider this hotel. We do hope they will be better prepared if there's a large crowd in the hotel. The hectic reception area and breakfast room really was a downer for us.
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- Also Known As:
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