I stayed at the Crystal City Marriott with two other guests during the first half of a convention in Washington, DC two weeks ago. If you are visiting DC and you want easy come-and-go access to the city, this hotel is a good choice. Overall, this Marriott was typical for the hotel chain and had a some great qualities, such as its convenient underground access to the Crystal City DC Metro station and its wonderfully consistent breakfast buffet. Also, the rooms and property were clean. The staff, however, needs help at the front desk. This particular Marriot has a "self-serve" feel at the front desk. During late nights, the staff seems to be short handed for such a busy hotel. My guests asked for a roll-away bed for their room upon afternoon check-in. Upon coming back to the room late in the evening, no roll-away bed was found or available and the staff seemed to be unaware of the request. We had to ask twice to ensure the staff fulfilled this request. I personally went to the front desk to inquire about the bed and the staff member there seemed flustered and overwhelmed while there were only three other guests waiting. Nevertheless, this hotel is a gem for a DC visit.
- Official Description (provided by the hotel):
- Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more less
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- Also Known As:
- Crystal City Marriott At Reagan National Airport Hotel Arlington
- Marriott Arlington
- Arlington Marriott