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“lovely comfortable experience” 4 of 5 stars
Review of Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
Ranked #19 of 50 Hotels in Arlington
Certificate of Excellence
York, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“lovely comfortable experience”
4 of 5 stars Reviewed May 30, 2013

I stayed in the Marriott Crystal City for 2 nights at the beginning of May. The hotel was fairly full due to a conference, but you would not think it. The welcome at reception and check in was prompt and courteous - they opened a new desk and greeted with a smile which is often rare!
my room was lovely - it was clean and spacious and the bathroom was spotless.
I at in the hotel on both nights. The first night I ate in the bar and was greeted pleasantly and I was served promptly. I elected to eat at the bar and the food was smashing. I was rather overwhelmed at the portion size (huge!) but the food was very tasty and with free top-ups of my soda, I was most comfortable : )
The 2nd night, I ate in the restaurant. The food was delicious and again the portions rather large! It was a much more formal environment, but it was still comfortable. the staff were attentive without being overbearing so this was good.
The hotel was located really well. I came off the tube and it was easily spotted and a quick 2 minute walk brought me to the front door. The hotel also had a direct tunnel linking it to the Crystal City shopping mall which was great.
the only thing I didn't test was the leisure centre and pool. Given the standards of the rest of the property, I can only hope this is of the same standard though I cannot say myself.
Well done!

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank SopranoAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, June 3, 2013
Thank you for having shosen to stay with us and also for taking the time to share your comments.

I am so happy that you were able to dine in our BELL20 both at the bar and in the restaurant and I will be sharing your wonderful comments about the food and the service with our Executive Chef and Senior F&B Operations Manager. This way they can also share your comments with our associates so they can hear about your great stay.

I do hope you will return to stay with us in the future and thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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819 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (149)
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knoxville,tn.
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 29, 2013

first of all.your greeting is great. the room was nice. everyone staying is a patriot or vet. you fell like you have been friends with everyone forever,even though you just meet.d.c. memorial weekend makes you very happy to be an american and a vietnam vet!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tiremanKnoxville_tn_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, June 3, 2013
Thank you for staying with and thank you for your service.

It is an absolute pleasure to be able to have so many veterans with us over such a special holiday.

Please come see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 29, 2013

Very good location, easy access to the Metro. Kind of gloomy inside. Needs proper hovering all over. No showers at the pool, no bathrobes in the rooms,no slippers either. Good for a 2 night stay if you come sightseeing.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank MagdaM138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery Bay, CA
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2013

Stayed here May of 2013 for a long weekend to attend a wedding. This hotel was the selected hotel for out of town guests. At first I was hesitant because I wanted to be in DC in the middle of "everything" I am so happy I stayed here instead!
Pros: Hotel is right above the Metro stop. You can't ask for more convienience than that! Just a couple stops from Arlington Cemetry & Pentagon, or get on the Metro heading the other direction & be in DC in minutes. Underground is a HUGE mall. Rite Aide, Starbucks, Dress Barn, haircuts, etc right at your fingertips. if you plan to travel during winter months, you don't have to go outside. Hotel staff was very helpful and attentive. Nice indoor pool and hot tub.
Cons: The AC unit in our room was very loud. I am not a light sleeper, yet was still bothered by the noise during the night. Did not have great views out my window or any other rooms I was in.
I would probably stay here again if I come back. There is so much to see in the city & I didn't have enough time.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dani2409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westwood, New Jersey
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 27, 2013

A busy weekend with lots of Roling Thunder bikes. Hotel has a great location with easy car and metro service to the city at non city prices. Many places to eat nearby. We stayed here because of access to the bike trail and a friend's home.

Room Tip: Only 11 floors. Ask for the top. Southeast side has bettere view, but really no great views on eithe...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank CindyLW137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 23, 2013

The Crystal City Marriott is an excellent location if you are visiting Washington, DC. Access to the Metro (train) makes touring in DC fast, convenient and very easy. The hotel is situated conveniently above a the Crystal City Metro stop. This means guests can walk to the metro without going outside by simply going to the ground level. The hotel also has access to the Crystal City shops on the ground level which includes many shops, restaurants and others services.

The room was very nice although the mattress was a little too soft. The hotel accommodated my request for an early check-in without any problem. The hotel staff was very helpful and all had pleasant attitudes. I would definitely stay here again.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank cartwin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed May 23, 2013

The friendliest and most helpful reception anywhere. Beautiful smiles and greetings whenever you see them. Provide helpful information on WiFi, boarding pass printing, airport shuttle info. Everything runs smoothly and on time. Enjoyed a leisurely and quiet swim in the sparkling pool.

I have a panoramic view of the cloud laden sky on the 10th floor looking west. The hotel is near a plethora of great restaurants and conveniently connected to the underground shops and Metro train to DC and beyond, just take the elevator to ground floor.

I'll stay there anytime.

Room Tip: West facing room 10th floor and above.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank drKSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, June 3, 2013
Wow....what great comments.

We certainly work hard to provide great service and I am thankful that not only did you experience it but that you also took the time to share your comments about it.

Thank you. Thank you. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal City Marriott at Reagan National Airport

Property: Crystal City Marriott at Reagan National Airport
Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202-3526
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott

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