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Courtyard Arlington Crystal City / Reagan National Airport
Ranked #31 of 51 Hotels in Arlington
Certificate of Excellence
Lakebay, Washington
Level 5 Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great accomodations”
Reviewed February 20, 2014

Courtyard is conveniently located to Reagan airport with great shuttle service from airport to hotel. Friendly greeting at desk and excellent service. Great breakfast. Very quiet and comfortable room.room was very clean with a great view. Location is great for appointments in Crystal city. staff was extremely responsive to requests.

Room Tip: dont get a room close to elevator
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bob w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, May 6, 2014
Thank you very much for the great review of the hotel and service we were able to provide. Our location is ideal for doing business in Crystal City and getting to and from the airport. We hope to see you again on your next trip to Arlington.

Chris Zanzano - General Manager
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Chula Vista, California
1 review
Reviewed February 20, 2014

This is a great location and great people. The rooms are nice and the staff is especially friendly and helpful. I especially appreciated, "Quinton", the shuttle bus driver, who seemed to always be there waiting for me when the metro arrived. He was very engaging and made me feel like I was their most important guest. I travel alot throughout the United States and this is by far, one of my favorite locations.

Room Tip: Rooms facing to the Hyatt are the largest
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DJack247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, April 3, 2014
Thank you very much for the great feedback on your stay with us. Very happy to hear that the hotel and staff we able to provide you the exceptional service we strive to achieve. Looking forward to your stay with us.

Chris Zanzano - General Manager
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Allentown, Pennsylvania
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 8, 2014

We stayed 3 nights and the room was very comfortable. The front desk person "Martha" was the coolest. She helped us with directions and ideas. Shower was great. Nice water pressure. We took the shuttle to the Metro Station everyday and they picked us up every night with only a little wait. The driver was very nice.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank njg1rl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, May 6, 2014
Thank you for sharing your feedback on your stay with us at the Crystal City Courtyard. Matha our front desk Supervisor is a great associate at our hotel and is the coolest! We hope to see you the next time you travel to the area ofr business or pleasure.

Chris Zanzano - General Manager
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Saint Paul, Minnesota
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2014

Stayed here to attend a conference. Helpful and friendly staff. Rooms were very clean with very cool views especially the higher up you are. Very comfortable beds. Relatively close to transit options and the hotel has a free shuttle to get you to the transit hubs so it makes getting around D.C. very easy.

Overall a very pleasant stay.

Room Tip: I you want a better view, go higher (pretty common sense).
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWI-CYTD, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, May 6, 2014
Thank you for the positive feedback on your stay with us while you were here for a conference. Customer service is our number one focus here at the Courtyard. The shuttle service is a great opportunity to take advantage of our transportation for any location you are going to visit.

Chris Zanzano - General Manager
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Idaho Falls, Idaho
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 28, 2014

We are staying at the Courtyard and it has been wonderful so far. The staff are all excellent. The front desk staff is friendly and helpful. They provide free shuttle to the metro and local establishments. Make sure to ask for the shuttle driver mawai! He is the best shuttle driver I have ever had. He is super friendly, knowledgeable,makes great dinner recommendations, and has made our trip so
Much better. We all feel as if we have made a friend. Meeting Mawai is worth staying here alone.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daizy98952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, January 29, 2014
Thank you for staying with us at Courtyard and for your kind comments on Mawai. I will be sure to recognize his efforts at the soonest opportunity and thank him for the service he provides to all of our guests. I hope the balance of your stay continues to be enjoyable.
Safe travels!
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Wichita, Kansas
Level 4 Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 7, 2014

I stayed here because I wanted to be close to the airport as I had a very early morning flight from Reagan National Airport. The room was very comfortable (the bed, in particular, was just fantastic) and clean. The bathroom had incredible water pressure and a mirror that didn't steam up after exiting the shower. (I love that feature as it's so conducive to shaving after getting right out of the shower.) The staff was pleasant even though I didn't have significant interaction with them.

My one and only criticism is the timing of the airport shuttle. Airports now recommend that travelers arrive at least 1 hour before a flight leaves. The first shuttle at this hotel, however, doesn't even leave until 5 AM. There are two stops it makes at other hotels, so it was almost 5:15 when we arrived at the front door of the airport. The line for security, meanwhile, was crazy long. Fortunately, I was able to go through the TSA Pre-Check lane so I made it to my gate in plenty of time. But what if I needed to get in line at the check-in counter to deal with a human before proceeding to security? It's crazy that I had to be nervous about making it to the gate on time while staying at an airport hotel. The whole reason for staying there is so that I can make it to the airport in plenty of time. The first shuttle needs to leave at 4:30 AM.

  • Stayed January 2014, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank WorldTraveler4500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, January 9, 2014
Thank you for your recent stay with us and review of the hotel. I'm glad you found the hotel comfortable and convenient. I have shared your comments on the timing of our airport shuttles with our service provider so that they can review the needs and demands of the early morning departures to see if an adjustment to the start time is needed. Your candid feedback and concern for others facing a long line at TSA and a short window of time to get processed is appreciated.

Safe Travels!
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Mcmurray
Level 6 Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 29, 2013

We booked hotel last minute...price included room, parking, and breakfast for $114/night. Eventhough you are close to the ariport, its pretty quiet. Room was clean and comfortable, although I wish one of two things, for families, consider bunk beds for the kids! OR rooms with two queens. The two twins are cozy, but small. The bathroom was nice and had all the little amenities you need. The lobby was well appointed and the desk clerk was very helpful. Parking was convenient and I like how easy it was to get in and out of DC from Crystal City.

Room Tip: There are so many hotels in and around Arlington, Crystal City, DC....it pays to be patient and pick...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City / Reagan National Airport, responded to this review, December 31, 2013
Dear D A-

Thank you for choosing Couryard Crystal City for your recent stay. I'm glad the parking and breakfast package worked out well for you and the family. I will certainly share your comments about the room layout and bed options with our design team prior to our next renovation.

Safe Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Arlington Crystal City / Reagan National Airport

Property: Courtyard Arlington Crystal City / Reagan National Airport
Address: 2899 Jefferson Davis Hwy, Arlington, VA 22202-4039
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Arlington
#30 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Crystal City / Reagan National Airport 3*
Number of rooms: 268
Official Description (provided by the hotel):
Located in vibrant Arlington, VA the Courtyard Reagan National Airport Hotel offers ideal accommodations for vacations and business trips alike. This hotel in Crystal City is only half a mile away from DCA Airport and with complimentary shuttle service to the Crystal City Metro Rail Station, the tourist attractions in and around Washington, DC are at guests' fingertips. The hotel is also just minutes to area businesses and government agencies, including the Pentagon, PBS, Boeing, Lockheed Martin, Northrop Grumman and IBM. Amenities at this Crystal City, VA hotel include a redesigned lobby with flexible work spaces, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides enhanced food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy comfortable accommodations with flat screen TVs and luxurious Marriott bedding. Break away from business as usual at the Courtyard Arlington Crystal City Reagan Airport (DCA) Hotel. ... more   less 
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Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Arlington Marriott
Arlington Courtyard

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