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“Comfortable and Clean” 4 of 5 bubbles
Review of Courtyard Arlington Rosslyn

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Courtyard Arlington Rosslyn
Ranked #28 of 50 Hotels in Arlington
Certificate of Excellence
Orlando, Florida
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Comfortable and Clean”
4 of 5 bubbles Reviewed July 23, 2014

My family recently went on a road trip and this Courtyard was our third stop as we were visiting Washington, D.C. over the weekend. We got in late but the staff was super accommodating and friendly.

As far as the room goes, it was very clean and comfortable. If we're ever in the D.C. area again, we will certainly stay here!

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joseph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • English first
  • French first
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English first
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 23, 2014

We had previously booked a different hotel for our 5 day stay and since it was so disgusting we started calling other hotels and thankfully we were able to find vacancy at this Courtyard. We stopped by very early of the day we were to check in just to see if we could park our vehicle on site during our day out and they allowed us to check in early. The free shuttle to restaurants nearby was wonderful, especially after walking and sightseeing all day. Beds were nice, rooms were nice and clean. Entire staff was wonderfully kind and professional. Only negatives is that the ice machine on our floor did not work for most of our stay, but was fixed on the last day and it would be nice to have a microwave in each room. Pool was very nice and warm, hot tub was the best! Would definitely stay there again!!

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lindsay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

Nice hotel, friendly staff, clean and comfortable rooms. The main reason for a vacation traveler to stay here is that it's close to the Rosslyn Metro station (5-10 minute walk) but significantly cheaper than comparable hotels in the district. There's nothing going on nearby -- Rosslyn is mainly high-rise office buildings (and hotels), and the area sort of shuts down on nights and weekends -- so it's basically just a place to sleep while visiting DC, but it's more than adequate for that. There's a bistro in the lobby that's good for morning coffee and a bagel. And there's a grocery store and a pizza place close by, too, if you need them.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed July 15, 2014

I'm a huge fan of Marriotts. I turned a blind eye a few times during our stay but the breaking point came when our courtesy shuttle driver kept us waiting 30 minutes in the pouring rain while she ran some personal errands. Guest Services couldn't even find her. We gave her an enormous tip when she dropped my family at dinner 90 minutes earlier, so I was beside myself with her nerve. Never apologized because she knew we were soaking wet and mad.

This hotel was just ok. We had to call Guest Services twice to get someone to come up and pry open the sofa bed to pull out the coach our first night. Cheap couch. The room was a bit dirty and the carpets old and stained. It feels like an inner city hotel. Marriott can clean this one up, please.

  • Stayed July 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank CTMomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fatima A, Property Coordinator at Courtyard Arlington Rosslyn, responded to this review, July 17, 2014
Thank you for taking the time to share your experience. We deeply regret that your stay with us was disappointing and want to assure you that this is not up to our standards of service. Please be assured that your concerns about the shuttle have been addressed. I completely understand your frustration and apologize that you had to wait 30 minutes in the rain. Unfortunately, when it rains there is a high demand for pickups and I assure you that the driver was picking up guests and not running personal errands.

Once again, please accept my apology and hope that you reconsider your decision about this hotel and give us another opportunity to regain your trust.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City
Level Contributor
261 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed July 7, 2014

We spent the 4th July long weekend, and we select this place since was close to DC but not in the busy area. Staff was friendly and solved every mistake they did with our reservation (we ask for some requiremetns and when checked in was not as requested, they take couple of minutes and solved).
They have valet parking service (15usd per night), guys really fast to deliver the service.
They have small starbucks inside we had breakfast there all their staff was pretty nice and try to make your stay better.
Nearby there´s Italian, Japanesse, Subs, Pizza, and more restaurants to have dinner.
Rosslyn metro station is few blocks away, but they also have shuttle to take you and pick you up there.
Certainly I will stay again, prices performance was really good, I gave no excellent rate since the elevator was partially in maintenanace, so you need to wait upto 5 mintes to get one (in the morning with all peole getting or leaving the breakfast area).

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dvoyager1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merry Point, Virginia
2 reviews
1 of 5 bubbles Reviewed July 5, 2014 via mobile

=============================

No direction signs indicating correct driveway to hotel. Few parking places while registering. Mass confusion with bus, taxi's and guest cars trying to find a place to park while registering. Inadequate parking area. No hotel attendant to help guide traffic or handle luggage. Stand in long lines waiting to register. Three available registration stations but only two were in use.

Small rooms but clean and quiet. Large bathroom with shower but no bathtub. No roll in cots for children. All in all this place needs a good manager. However employees were gracious and courteous.

This was our first Courtyard experience and will be our last. All our other hotels were more pleasant and less stressful places to stay.

==============================

Stayed July 2014, traveled with family
Helpful?
Thank Craig765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fatima A, Property Coordinator at Courtyard Arlington Rosslyn, responded to this review, July 14, 2014
Thank you for taking the time to share your experience. I am sorry to hear that your stay with us was less than desirable and apologize for the inconvenience of your arrival experience.

The garage elevators are currently undergoing renovation and we hired a valet team to avoid having our guests take the stairs from the garage. Our garage elevators will be completed next week and we will go back to having self-parking which will alleviate the traffic in the driveway. We do offer roll away bed upon request and apologize that you were not informed.

Your concerns have been addressed with management and we are taking immediate corrective steps to avoid such problems in the future

Once again, please accept my apology. We would like to regain your trust and we hope you will reconsider allowing us the opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

PROS:
Very clean and quiet. A few blocks from Rosslyn metro, and shuttle can drop you off and pick up as needed. Staff is very nice and willing to assist in anything. Starbucks in lobby. Safe area to walk and explore. Safeway grocery just behind hotel; getting snacks and drinks is quick and easy. Restaurants are within walking distance.

CONS:
None that I could see.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BeardedBeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Arlington Rosslyn

Property: Courtyard Arlington Rosslyn
Address: 1533 Clarendon Blvd, Arlington, VA 22209-2701
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Arlington
#26 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Rosslyn 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Courtyard By Marriott Arlington Rosslyn Hotel Arlington
Arlington Courtyard
Arlington Marriott

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