I normally stay in the Kimpton hotels in Alexandria, but decided to give the Sheraton a try after seeing that a lovely balcony room was available, and that pets were "welcomed for a $25 pet fee".
Alas, when I arrived, I was informed that the balcony rooms were not available to guests with pets! And that I had been downgraded to one of the standard "pet rooms" on the 2nd floor. I was very disappointed, and almost decided to switch hotels and just suck up the $300 I'd already paid, but opted to stay. Then freaked out briefly when I got to the room and saw only a breakfast menu, nothing about food the rest of the day, and wondered if I'd found the first ever Sheraton that doesn't offer room service. (which is a big problem for me, as I was traveling alone with my dog, and the pet policy states that I am not allowed to leave my dog alone in the room; so I wouldn't have even been able to get any food for us without room service). But eventually saw that there is a restaurant, and discovered a menu buried in an obscure drawer. Then ordered room service, and got a call: "I'm bringing the food up. But you have a dog, right? Can you lock it in the bathroom? Hotel policy". I've stayed with my dog in probably more than 50 hotels, and this is the first time I've ever been asked to "lock it in the bathroom"! So at this point I was very angry, and not planning to ever stay again. But once I calmed down, and decided to give the benefit of the doubt that perhaps the guy was scared of dogs and had had a bad experience with a mean guest pet, the hotel started to grow on me. I realized that I was actually in a very nice room with a very comfy bed, the dinner was good (breakfast was not, worst waffle I've ever had!), and it was a great neighborhood to stay with my dog. Lots of grassy areas nearby, and we were just a few blocks from Founders Park, Montgomery Park, and the waterfront. Not to mention that my dog was very popular with hotel staff & guests, she made a ton of new friends in the lobby and got a lot of petting and attention. The hotel is also walking distance to King Street, for those who are interested in the shops and restaurants. And I loved that the garage was self-park, I hate the valet parking at most Alexandria hotels. As for all the little extra charges that many reviews mention: I'm used to having to pay for everything in Starwood hotels, it's probably the only chain that still charges a fortune for internet use. But this is the first time that I've seen a coffee-maker in the room with a sign, "$3 per pack of coffee". That seems a little ridiculous! So in the end, I enjoyed my stay and thought it was a very nice hotel. There are some aspects of the pet policy that I found very annoying, and they should have been made more transparent on the website, but the park proximity almost made up for them. I would possibly stay again.
- Official Description (provided by the hotel):
- Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less
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- Also Known As:
- Sheraton Suites Old Town Alexandria Hotel Alexandria
- Sheraton Hotel Old Town Alexandria
- Alexandria Sheraton
- Sheraton Suite Old Town Alexandria
- Sheraton Alexandria