Great Stay, Very friendly service at Bistro. Felt like home, very cordial and professional service during breakfast and Dinner, especially Manna during morning breakfast session and another gentleman (don’t know his name) during evening operation. Will look forward for another pleasant stay.
kamalgkv,
Thank you for taking the time to share your recent guest experience while a guest of our hotel. It is great to see that our services and amenities were to your liking and that Manna and the Bistro staff made a positive impression. Your kind words will be shared with the team and we look forward to seeing you again in the near future.
Sincerely.
Spent a couple of nights here while visiting DC. Very convenient location just across the river from DC. Since it was close we left our car in the free parking garage and took Uber into town each day. We had a suite on the 8th floor which gave us a great view of the DC skyline. The rooms were very large and super clean. Khristien, the guest service representative and Dawoud, the Front Office Supervisor, were very friendly and took care of all our needs. I highly recommend this hotel.
Frank H,
Thank you for taking the time to share your recent experience while a guest of our hotel. I am pleased to see that our location, services and amenities met your needs and your accolades have been shared with both Dawoud and Khristien.
Thank you for being our guest.
Stayed here for 2-day training for work because about a mile from training office. Room was big and clean. Light breakfast and Starbucks coffee available for sale in lobby in the morning. Fitness center adequate but TV hard to watch when on machines. Not too much within walking distance but good location if you have a car.
travlin_fam5,
Thank you for taking the time to share your recent guest experience! We appreciate your kind words and look forward to seeing you again in the future.
Best regards.
Booked a two night stay at the Marriott Courtyard Pentagon South. This property is actually in Alexandria VA, several exits south of the Pentagon on I-395. Jewish lobby with the Bistro but rooms need some updates. A bit noisy as the property sits adjacent to I-395 and near a fire station and hospital. Parking $21.00 per day is uncalled for at this location.
Gardner S,
Thank you for the feedback. I am sorry to hear that our Alexandria location was not to your liking, as many of our guests appreciate our proximity and convenience to I-395. We will review your comments as a leadership team to see what we can do to improve our operation, including our covered parking garage.
Sincerely.
First off, the hotel is nice enough. Location isn't great, and shuttle is inconsistent, but if you don't mind using Uber or a cab then it is not an issue. The staff, however, varied from very polite to downright useless. No one was outright rude, but simply unresponsive to simple, and common, requests. The worst part was that some irreplaceable items went missing from our room and the front desk was completely indifferent and made no attempt to investigate.
Sorry but I've had better service at some pretty sketchy places. Not the worst but there are probably many better options for what they charge.
Ivan T,
Thank you for the feedback. I apologize for the less than spectacular experience. Staff responsiveness is something that is critical to our success, thus I am disappointed to hear that we did not meet your expectations in this regard. We will be reviewing your situation with the appropriate team members as this is an irregular occurrence.
My apologies,
Brian
