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“Perfect Stay :)” 5 of 5 stars
Review of Courtyard Alexandria Pentagon South

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Courtyard Alexandria Pentagon South
3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)   |  
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Ranked #23 of 52 Hotels in Alexandria
silicon valley
1 review
“Perfect Stay :)”
5 of 5 stars Reviewed October 9, 2012

The staff at the Courtyard was exceptionally helpful. They were very happy to help with whatever we requested. They arranged a car to the airport and made excellent local recommendations.The hotel restaurant was excellent and breakfast here was delicious.I also enjoyed their restaurant and beer selection.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 13, 2012
Perfect stay, what a great title and I can tell before even reading the review that we went above and beyond to leave you with a wonderful experience. Everyone from the Front Desk to the Banquet department was glad to have you here for you event and hope future events will be held in Alexandria and we will get the first call.

Thank you again for such a nice review and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Gaithersburg, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2012

Loved this hotel. Great location, convenient to everything we wanted to do. The hotel was beaufifully done and was spotless. We had a reasonably priced breakfast and it was delicious. We also attended a wedding and everything was top notch from the set-up to the food to the service. The entire staff at the hotel went out of their way to answer all questions and be of any assistance. I would not hesitate to recommend this hotel to anyone travelling for either business or pleasure. Thanks to all of you for a great weekend experience.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lois l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 13, 2012
On behalf of the entire staff at the Courtyard Pentagon South, we would like to thank you for such a favorable review. We come to work everyday with a lot of positive attitude and excitement forthe day to come.
These reviews really help the morale at the hotel and lets all of us know that we are doing a job well done. Thank you for staying with us and I hope to see you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2012

Great Location friendly stuff very clean room beds were comfortable. Our room was very large and the bath room was clean aswell. Reasonable Price . We will definitely go back .....hopefully, very soon.

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank Yoni1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 13, 2012
Thank you for staying with us and writing such a nice review. Our staff tries hard to make sure every guest has a great time. The staff really feels good when they see reviews like yours and how good of a job they did.
I hope we will see you again in the future for another stay. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 7, 2012

We, a family of four, stayed at this hotel for one week on August 2012.The service from entry to exit was top notch. The staff helpful when asked for help they all available.One of the front desk stuffs Freweini and the GM as well was more than helpfull. The hotel was exceptional in every way. The rooms were sufficiently large for four people (two beds), The hotel has its own parking garage, wifi was included. The rooms were clean and well kept, as were the common areas. The breakfast was special (pastries, juices, fruit, coffee etc), but it was definitely cheaper than a restaurant.I would highly recommend this hotel. We were satisfied with our stay and would probably stay there again under similar circumstances.

Room Tip: Stayed on the 6th floor was quite to sleep like a baby right away.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Robel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 11, 2012
Thank you for sharing with the world, your experience at our property. For a buisness hotel our rooms are very spacious for the buisness traveler and quite comfortable for the weekend family traveler.
I hope next time you are in the area the Courtyard Pentagon South will be your choice to stay at again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurel, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2012

Everything about our stay was top notch. The staff was friendly and helpful, the rooms were pristine and perfectly furnished, breakfast was delicious (at $10, the buffet is VERY reasonably priced in comparison to many other brands) and the atmosphere is unbeatable.
Don't miss the opportunity to stay here if you are in the area.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Liz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 11, 2012
Thank you for staying with us and writing such a nice review about the rooms and the staff. Our staff gives 110% to every guest in the hotel and this just reassures me that is the case. I hope you can come back to this area in the near future and stay with us again.
Our hotel was recently renovated and the housekeeping staff does a great job keeping the hotel looking new. Thank you again and see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 5, 2012

Clean hotel, spacious rooms & a very good AC/heating system as you control it very quickly, didn't feel the noise of it though! I stayed there around 6 times.What always brings me back is the amazing staff members & the exceptional management. Mr. Tom, front desk staff, always makes my stay. His politeness, patience & knowledge is priceless. He fixes all small problems whether to me or to other guests in few moments & he follows up details. Mr. Keith, the GM, is a very nice gentleman. I asked to see him to thank him for the great service I receive. He saw me in less than 5 mins. trying to put his jacket on, what a considering manner. Mr. Michael, the assistant GM, is always available everywhere. He does plenty of things are not on his job description to make the work runs smoothly with a big smile & fine attitude. Will always stay there & recommend to everybody.

Room Tip: No complaints & nothing bothers me as a heavy sleeper!.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank zalfa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 8, 2012
What a wonderful review you had for the hotel and our staff especially Tom and Michael. I am so glad to see that your staff exceeded expectations and I hope we see you again soon.
We want each and every guest to miss home a little less when they are staying with us and I hope we did just that with you.

Next time you are in the area, everyone at the Courtyard Pentagon South looks forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed October 4, 2012

I travel to this property frequently on business and am never dissapointed. Very welcoming front desk staff (especially Summer and Edna) which always greet me with big bright smiles. This small touch reinforces their great customer service and makes me want to return to this property for my business trips. The rooms lobby, rooms, and gym are clean, comfortable, and provide the frequent travelor with everything needed from a medium priced hotel. Thanks again Courtyard Alexandria staff!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Austin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, October 8, 2012
Thank you for taking the time to fill out a survey on Trip Advisor. On behalf of the entire team at the Courtyard Pentagon South, we thank you for staying with us and all the wonderful things you said about our staff.

We look forward to continuing to serve you and always give you a home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Alexandria Pentagon South

Property: Courtyard Alexandria Pentagon South
Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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