I stayed at this hotel for one night. It's located 8 blocks from King street. Great for execrise before and after dinner.
My timing couldn't have been any worse. This hotel was being converted to a Crown Plaza Holiday Inn. Apparently, the transition was in its early stage as there was only a large cloth covering the hotel's original Radiison sign to hide its past. It really wasn't fooling its guests because we all booked Radiison. So, in short, my travel agent booked me a Radiison and I showed up and found a hotel pretending to be a Crown Plaza.
However, my stay went slightly better than my most pessimistic first thought. OK, the usual side-affect of this type of take-over did hit me.
1. I had to pay an extra $20 for a cab fare to get to the hotel from the airport because the shuttle drivers were forbiddened to say the word Radiison. The driver said that you should wait for a Radiison van for a Radiison, fair enough. Of course, there was no Radiison van, anymore.
2. After waiting 20 minutes, the check-in person tried hard to assign a room to me using a paper-and-pen system. He accidently said the word Radiison and, oh boy, two managers turned their heads and looked at him. Of course he was too busy helping me, a customer, to notice.
3. No computer support for reservation.
4. No rapid check-out with a completed receipt including local taxes.
5. Broken vending machines on all floors but the lounge sells small bottles of Evians at a high price.
6. Broken remote control in the room.
7. Another hotel guest complained to me that his room's phone doesn't work.
I left the maid a large tip because I felt bad for the staff. You can tell that they all tried hard to be professional and cheerful but the new company's line is difficult to toll when the customers are already angry and doesn't want to deal with BS.
What is the big deal to say that this was a Radiison Hotel and it is being converted to a Crown Plaza for a much better future. Would not saying the word Radiison somehow helps the image of Crown Plaza?
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza