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Crowne Plaza Hotel Old Town Alexandria
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Reviews (761)
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721 - 726 of 761 reviews
Reviewed August 14, 2006

We stayed at this hotel for a conference from August 8 to 11, 2006 and, since we had read the trip advisor reviews prior to our departure, we were not expecting very much.

Other than the pleasant lobby and the decent food (both room service and served during the conference), the hotel is outdated and in need of renovation. The service, especially at the front desk, was mediocre at best. The location (although only 8 blocks from King Street) is a little dodgy and felt unsafe at night. We also experienced a lack of hot water in the shower in the morning.

The nail in the coffin came on our final morning. As we were packing our things a MASSIVE COCKROACH crawled from under our bags and went INTO THE BED. Needless to say, we will not be returning to this hotel. Ever.

  • Stayed: August 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank mrsgraph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2006

My husband & just stayed @ this hotel on june 22nd. To start off I think I was ripped off.. I paid $250/night from hotels.com. So my expectations of this hotel were very high. The lobby was nice but the rooms were a disappointment. Our first room the air conditioner was broke so we had to move to another. The views from the rooms were nice of the river & the roof top pool was cool.

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank nikkib69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
NEW JERSEY
15
Reviewed June 22, 2006

It was one of the worst hotel I haver ever stayed in. First of all, when we went on Hotels and paid 250.oo per night for a room with a king size bed and in the smoking section. When we arrived, there were customer invoices in clear sight on the reception desk, and not only did we pay the most money per night, we received a NON SMOKING room with two double beds on the fifth floor. When we requested a room that smoking was allowable, the guy at the front desk was very rude. The only thing that that front desk knew about was how to get you a taxi. Other than that they were'nt very helpful. The first room we were put in had no a/c. That is when they put us in another room. This one had stains all over the carpets. The pool was nice even though part of the railing is broken and its on the 13th FLOOR! Check out the view from the pool at dusk. The restaurant and room service staff were very nice and the food was good. Our iron was broken and they never sent up a replacement. The final straw was when we were told a shuttle was avaliable to us when needed, we called them after a scenic pm cruise and were told that it was closed forcing us to find a cab service after midnight. It is 12 dollars a day to park on their lot. It is much cheaper to park in a public lot and take a cab to the hotel .
consequently, we will never return to this hotel.

Stayed: June 2006
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2006

The hotel was cheap and also had free wireless, which allowed us to access the internet on our lap top easily. I traveled with my mother and I to explore Old Town Alexandria and it was a decent hotel for 2 nights. The neighborhood does not feel completely safe, but there is a shuttle which can take you right to the heart of Old Town Alxandria and it will bring you back as well.

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank Aberfitchfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2006

A very average 3 star hotel. Service is good and friendly, though hotel has some issues with their housekeepers (we were checking in at about 9 at night and the first two rooms we were checked into had not yet been cleaned). The manager was quite upset with the housekeepers, who were still working away very slowly, and was accomodating by taking care of our breakfast and parking charges. Overall, a very average 3 star hotel. Rooms are big, clean, and decently furnished.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank npl1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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