I travel for a living and in the past have been treated royally....this trip...that all changed! I am a heavy traveler and use this hotel often. Apparently the rewards program have changed but the way this team delivered the message is unheard of...and I mean the general manager. She has no people skills...is argumentative and the furthest from customer centric I've ever seen. Anything that could go wrong...went wrong. Because I "questioned" a policy change...she took my ungraded away right in front of me....I definitely do not recommend this hotel anymore---it does not value long-term customers let alone the customers staying just one or 2 nights. I check out in the am...back to my Hilton Brands! Sad.... John
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza