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“Very reasonable hotel close to D.C.”

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Crowne Plaza Hotel Old Town Alexandria
Ranked #26 of 54 Hotels in Alexandria
Reviewed May 7, 2013

The hotel needs a refresh, but is very passable and a good bargain in the area (which helps the place get a "very good" rating from me). The staff was helpful when we needed something. The Railstop Gastropub (the hotel's restaurant) was a pleasant surprise, in fact my son claims he had "the best dessert there ever"-the Baked Chocolate Puddin'. For runners/bikers/walkers: the hotel is right in the middle of The Mount Vernon Trail, an almost 18 mile asphalt path right along the water. Highly recommended place to exercise outside when the weather is nice. And this trail connects to other trails that take you through VA. I wish I had more time to explore.

Room Tip: Get a room overlooking the water and watch the planes land at Reagan Airport. The windows were soun...
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  • Stayed: April 2013, traveled with family
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Thank BayRidgeGF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded May 17, 2013

Thank you for your pleasant comments and feedback. We are so happy to know you family and especially your son enjoy the delicious food in our restaurant. We are also very pleased know that our location was a great fit to your plans for here and the surrounding area. We love to hear the bicycles are enjoyed so much. So next time you stay with us there are also other local sites to see with the bikes that should be even more enjoyable.

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Reviewed May 7, 2013

The hotel is fine - a bit older. It looks like it once hosted some grand events but today is a third string property.

The airport shuttle was confusing. It ran late, the van was too full so folks were left waiting for the next shuttle, the driver spoke little English. I got to the hotel - but it was indicative of the entire experience.

The rooms are decent sized. The property is quiet enough.

Overall it was basically a Holiday Inn with lipstick.

Stayed: April 2013, traveled on business
1  Thank sbccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded May 8, 2013

We are appreciative of all comments and feedback our guest leave for us. We are happy share all comments with our staff which is helpful and constructive in fueling our mission to make our guest have a more enjoyable to stay with us. We are sorry we did not meet your expectations with the complimentary shuttle service provided. We look forward to you in the future for you to come an stay with us again in the Alexandria area.

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Reviewed May 5, 2013

On an 18 day trip we spent two days here because my wife was attending a conference at this location. So, we did not pick this hotel utilizing TripAdvisor. On our 18 day trip we always stayed at places with free wireless internet service, free breakfast and reasonable rates given the location. Given our criteria, we could have found other places in the area that met all our needs for less money. But in looking at the reviews we would say that while this was an acceptable place to stay, there are better choices. It is about a 20 minute walk to the “Old Towne” area. Our room was a traditionally sized hotel room and was fine. There is a charge for internet service and no free breakfast provided. Utilize TripAdvisor rankings and you should find places that offer greater value.

Room Tip: Ask for a room with a view up the Potomac River to Washington D.C. (great views of the river, the na...
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  • Stayed: April 2013, traveled as a couple
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Thank unionrep1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded May 27, 2013

Dear Unionrep1,

Thank you for staying with us and providing us a candid feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Kind regards,

Joel B
Case Manager
IHGCare

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Reviewed May 2, 2013

I stay at this hotel on occasion and have found the staff to be very pleasant. Two people who have consistently gone above and beyond the call of duty are Florivi Diaz (front desk) and David Collier (bellman/shuttle van driver). They both deserve public praise. If you stay at this hotel, they will always give you a helping hand if you need one.

Stayed: April 2013, traveled on business
1  Thank whereislarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

This is a well-maintained, older hotel. I found it to be very clean and comfortable. We had a room on one of the top floors with a great view of the river. Our one problem was that the television did not work, but the maintenance staff quickly took care of that. All in all, it was a pretty good experience.

  • Stayed: February 2013, traveled as a couple
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1  Thank Jenmac215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

Hubby and I decided we wanted to go to some of the places we missed in our 30 years of living in NOVA so we booked 3 nights here. The room was ok, well, the view was great - up high facing the river. Walls were thin and our neighbors loud. The TV was Dish, analog, and poor local channel reception. We walked to breakfast each day...better options and price. It was a hike to King Street (shopping and good restaurants), and to the Metro (unless you waited for the shuttle). Next time we'll go to a place close to Metro.

Room Tip: Up high facing the River.
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
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Thank Stephif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded May 17, 2013

Thank you for the your feedback and comments. We are always eager to hear what our guest think. I understand our location may not have been a convenient location for itinerary. Even though the accommodations were comfortable. We hope that the next time you return to the area you will want to enjoy our bicycles that are free to the guest to use to site the area. We are also very close to other places of interest in the City of Alexandria. Hopefully next time, we could give you information on what's enjoyable near by to see.

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Reviewed April 26, 2013

The hotel looks great. Checking in caused problems, as there were some computer issues. I got a room, however when I opened the door the room was already occupied (OEPS!!!!). The computer was blaimed. The second room (317) was large and had good beds (Queens) (I slept well). There is no safe or refrigerater in de room(!!!). The internet is to be paid for ($9.00 a day). When you have more devices (phone, laptop, tablet) you have to pay for each seperately. I made a complain, which resulted in a single payment when I would leave my name and address (so I did!). My reservation included breakfast (scrambled eggs, sausage, bacon, toast and some cornflakes). Initially I booked directly at the hotel. I found out that it would be much cheaper doing so through a booking site (Expedia). It saved me 50%(!!!).

The service at the bar was (very) slow. The bar itself looked nice.

The reason I stayed in this hotel was, that all other hotel were fully booked. This hotel still had rooms available. I normally stay at Monaco (Kingstreet).

It is about 15 minutes walking to downtown (King Street). The walk along the Patomic is nice.
Parking is not included ($20,00)

  • Stayed: April 2013, traveled on business
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1  Thank Hans750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded May 8, 2013

Thank you for the feedback and comments. We look to our guest to give their feedback that we may better accommodate the needs of our guest. We apologize for the inconveniences you experienced during your stay. We are constantly training our staff, and will share your experience to our staff to further enlighten them on ways to accomplish the goals of our mission to great guest service.

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 54 Hotels in Alexandria
Price Range: $98 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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