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“Excellent catered luncheon”

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The Alexandrian, Autograph Collection
Ranked #8 of 54 Hotels in Alexandria
Certificate of Excellence
GreenLeadersGold level
Reviewed December 9, 2012

We attended a catered luncheon at the hotel hosted by our son, his wife, and her brother and his wife to celebrate the christening of our new grandson. The Bombay room was an excellent setting for about 40 and the room was well prepared. The staff was courteous and the food very well presented and quite tasty. In addition to this event, we have eaten in the restaurant - Jackson 20 - and have also been pleased with the dining room. The Monaco is a consistent performer.

Stayed: December 2012, traveled with family
Thank JaimeDia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear JaimeDia,

Thank you for taking the time to write this review! Congratulations on the new addition to the family, thanks for sharing that wonderful experience with us!

Take care,

Matt

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1,020 - 1,026 of 1,809 reviews

Reviewed December 6, 2012

We were really pleased with the Monaco- the hotel we stay at often in Arlington had raised its room rates to a point where we decided to look elsewhere. I found the Kimpton hotels on tripadvisor and decided to give it a shot. The hotel, the food, and the service exceeded my expectations and we will be back without a doubt, and are planning to try other Kimpton hotels as well. Decor was well done in the public areas as well as the room. I saw some reviews that mentioned the quality of the room furnishings, I can't determine why they were talking about. Our room was very clean, well appointed and exactly what they said it would be. Linens were very good quality, and the furnishings were as well. Customer service in the hotel was excellent and every question or request we had was answered without hesitation and professionally. I would compare it with any 4 star anywhere, and some that I have stayed in that were rated 5.

Stayed: December 2012, traveled with friends
Thank cjsmithnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear cjsmithnj,

Thank you so much for trying us out! It is great to hear that we have helped introduce you to Kimpton as well!

Thank you for sharing these wonderful comments here about our hotel and most importantly our service, it makes us proud to hear that we rate high amongst the many hotels you have experienced and it is all do to our staff no doubt.

Safe Travels,

Matt

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Reviewed December 2, 2012

The hotel is in a wonderful location with many shops, restaurants, bars, and nearby waterfront. The lobby is decorated beautifully. The only hiccup we had was slight and almost not worth mentioning. When I booked online, I had requested an early check in because we had an event to attend that evening. We tried to check in at 2pm and the receptionist said rooms were not available but took our number and said she would call when one was ready. 3pm (check in time) rolled around and no phone call as stated but my husband did get our room after that.
We thought the room was gorgeously decorated and it was definitely spacious. The balcony is really nice too but too cold to enjoy this month. Everything was clean, bed was super comfortable. The bathroom was enjoyable as well with a nice amount of space, good water pressure in the shower, and quality toiletries. We ordered room service for breakfast and it was timely and tasty. Sadly we did not get the chance to partake in the complimentary wine tasting. Love that the hotel is dog friendly!

  • Stayed: December 2012, traveled as a couple
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Thank rlwags13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear rlwags13,

Thank you for staying with us! And thank you for noting our wonderful location here in the heart of Old Town Alexandria, we really are fortunate!

My apologies for the lack of follow up after your first encounter with the Front Desk, we should have followed through on that phone call as promised.

Thank you again and come back soon!

Matt

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Reviewed December 1, 2012

I will bring this up shortly with the manager, but the advertisement boasts a "heated pool" with Saturday movie night at 8 PM. My husband and I checked in with our two children on a Friday. Overall, the experience has been great....except for the pool. First night, we entered a dark pool area with a life guard sitting in a darkened corner. The pool water was freezing. Next night, Saturday, we arrived at 8 PM, same situation, no people, no movie. Called the front desk at 8:10 PM, and was told "um yes the movie will start in 10 minutes". Clearly, no intention that the advertised movie was going to start. If this issue with the pool can be corrected, we will return.

Shawn McKay

  • Stayed: November 2012, traveled with family
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Thank Shawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear Shawn M,

Thank you for bringing these issues with our Saturday night Dive-in movie to our attention, and I sincerely apologize for the inconveniences it caused. We were obviously not on top of our game that evening and I regret that.

The pool heater is fixed and the staff are prepared to be more diligent on the start time of the movie as advertised.

Thanks for your business, we hope that you will come back again soon.

Take care,

Matt

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Reviewed November 30, 2012

Colorful lobby with vintage furnishings Quirky, yet classy decor. Very friendly staff. Complimentary wine tasting in the lobby at 5:00, a nice bonus. Centrally located in "Old Town", near all the action. Free parking in garage. Comfy bed and the rooms are delightful Modern furnishings and nice bath products. Lovely courtyard, great place to sit and enjoy your wine. Very clean and the service was top notch on a very busy weekend.

  • Stayed: September 2012, traveled with family
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Thank Mama57-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear Mama57-10,

Thank you so much for your business, and for sharing your comments here, we appreciate both!

Glad you liked the look and feel of the hotel, even more so the service you received from our staff as that is the most important element.

Thanks again and safe travels,

Matt

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Reviewed November 30, 2012

Pet and people friendly - love it ! Great hotel experience from the moment we walked in to the moment we checked out. If you plan to be in Alexandria stay at the Hotel Monaco, every employee is pleasant and professional and the location could not be better.

  • Stayed: November 2012
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Thank RMASanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded December 28, 2012

Dear RMASanders,

Short and sweet - love it! Thanks for this great review and for staying with us! We appreciate your business!

Take care,

Matt

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Reviewed November 28, 2012

Centrally located, this hotel rates very highly in customer satisfaction and location. Parking is expensive, but one is able to get free parking for at least 24 hours with a visitor pass. The hotel is ideally located to numerous restaurants and shops. Hotel is extremely dog-friendly!

  • Stayed: September 2012, traveled with family
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Thank PepperNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at The Alexandrian, Autograph Collection, responded to this reviewResponded November 29, 2012

Dear PepperNewJersey,

Thank you for your business! Very kind of you to take the time to write such a great review of the hotel here as well!

Hope to see you again soon,

Matt

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Additional Information about The Alexandrian, Autograph Collection

Address: 480 King Street, Alexandria, VA 22314 (Formerly Kimpton Hotel Monaco Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Alexandria
#2 Green Hotel in Alexandria
#3 Luxury Hotel in Alexandria
#4 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
Price Range: $152 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Alexandrian, Autograph Collection 4*
Number of rooms: 241
Official Description (provided by the hotel):
The Alexandrian, Autograph Collection, in the heart of Old Town Alexandria, is a luxury boutique hotel with rich design. Discerning travelers will appreciate the sumptuous décor, top-notch service and eclectic sensibility that our impeccable Alexandria, VA hotel provides. Stay with us and revel in our historically rich surroundings and contemporary comforts that provide for a memorable stay near Arlington National Cemetery, Mount Vernon and all of Washington DC's many attractions. Conveniently adjacent to our hotel is the exceptional Jackson 20 restaurant. ... more   less 
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Also Known As:
Hotel Monaco Alexandria Kimpton

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