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“Trendy decor and friendly staff”

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The Alexandrian, Autograph Collection
Ranked #8 of 54 Hotels in Alexandria
Certificate of Excellence
GreenLeadersGold level
Fredericksburg, Virginia
1 review
“Trendy decor and friendly staff”
Reviewed November 27, 2011

-We chose Hotel Monaco for a two day mini vacation after seeing the website pictures. Upon arrival the front desk staff member was genuinely friendly, as well as the bellhops and other employees in the lobby. Our initial room assignment was derailed by a door lock in need of maintenance, which the front desk quickly fixed by providing an alternate room. No problem.
-The room was exactly as depicted on the website - trendy and spacious. The bathroom was also spacious. Linens were high quality, and there was no lingering scent of smoke as in many older hotels.
-Each trip through the lobby confirmed the staff's friendliness. The rest of the hotel was equally clean as the lobby.
-Underground parking was readily available, although be prepared to choose an alternate if your vehicle is over six and a half feet high. Valet parking staff were quick to help.
-I would stay at this hotel again, even if cheaper hotels were nearby. The staff's eagerness to help, combined with its trendy decor made it an easy choice.
-A week after departing, I noticed that I had been overcharged for parking. After sending an email using the site's contact information, an employee responded within two hours that it had been fixed. No questions asked. Again, prompt and courteous service.

Room Tip: If you smoke or enjoy sitting outside, choose a room facing the courtyard; they have a terrace.
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  • Stayed November 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 28, 2011
Dear Matthew C,

Thanks very much for your feedback. I really appreciate the time you took to outline your experience with us. I'm particularly grateful for your kind words about our staff, they're a wonderful group of people and the major difference in our success. Sorry about the parking charge, but I'm happy that the staff were able to work it out. Thanks again and we hope to see you soon.

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (424)
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English first
Lawton, Oklahoma, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2011

I stayed at the hotel for 6 nights because of a conference. The rooms were spacious and well decorated. The staff were extremely friendly and helpful, especially the doormen. The wine reception every evening was a great way to meet new people and relax in their comfortable lobby. I would definitely stay there again!!!

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kimberly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 25, 2011
Dear Kimberly F,

Thanks very much for your kind words, we're all the more grateful for your feedback given the length of your stay. I really appreciate the comments about our Wine Hour. It really is a good time and one our guests truly value. We also enjoy doing it too! Thanks again and we hope to welcome you back soon.

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 6 Contributor
126 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 21, 2011

Grest and friendly service from start to end. Nicely decorated rooms, comfortable be and bedding, wine reception in the evening.short walk to a variety of eateries and the waterfront.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank photo999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, December 1, 2011
Dear Photo999,

Thanks very much for your feedback, we really appreciate your kind words about our team! We hope to welcome you back soon.

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lititz, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2011

My wife and I had planned a long weekend away with another couple. We selected Alexandria because we enjoyed the Old Town and the other couple had never been there. The restaurants and shops continued to be outstanding. We selected the Monaco since the location was about mid-point on King Street between the water and the Metro. Our jaunt to D.C. was incredibly easy. The valet parking was painless. Upon check in, the staff accommodated our request to have near-by rooms. Upon going to our rooms, we saw a better arrangement at the end of the hallway where an exterior privacy door created a small vestibule for us. I went back down to the front desk and they readily switched our room for the three nights. The overall ambiance of the rooms and lobby was outstanding. The doormen were always pleasant. The four of us would like to go back!!

  • Stayed November 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Like2trvl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 25, 2011
Dear Like2trvl123,

Thanks for your feedback about your stay with us, we're thrilled you had a good time in our area. Completely agree about the 'alcove' rooms as we call them. The exterior door creates a 2 room suite and it's perfect for families and groups. It's worked out very well for many of our guests and is now a regular request. Thanks again for staying with us and I hope to welcome you back soon.

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 21, 2011

This Kimpton is as wonderful as the other Kimpton's I have stayed. It is right in downtown Alexandria and in walking distance to all the restaurants and shops as well as the waterfront. It is wonderfully decorated and rooms are well appointed! Love the free shuttle to the airport and the bellmen and front desk employees were fantastic! The wine hour between 5 and 6:00 p.m. is a nice touch. Only drawback is no coffee in the rooms -- you must go down to lobby for coffee, but that is a minor inconvenience given the luxury and amenities of the hotel! Will definitely stay there again!

  • Stayed November 2011, traveled solo
    • Value
    • Location
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Helpful?
Thank wildivycreations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 22, 2011
Dear wildivycreations,

Thanks for your comments about your stay with us. I really appreciate your kind words about our team and agree they're a special part of our success. Good news, we do have coffee makers available in room on a complimentary basis. Simply let us know for your next visit and we'll have one waiting for you! Thanks again and we hope to see you soon.

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 21, 2011

Stayed for just a night and came back with some great home design ideas. The awesome colors and patterns, and spunky things this hotel offers sets them way above any other major hotel chain. Loved the free wine hour/hot chocolate in the evening and hot coffee/tea in the morning, not just b/c it was free but it felt like the hotel family just gathered around and chatted in the living room for a while... some even in their animal print robes! (the hotel should make this a morning requirement!) Pet friendly (or ask for a pet goldfish in your room!) and so close to everything Old Town has to offer.

Room Tip: didn't stay in one, but the courtyard facing rooms have balconies
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ali28970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 22, 2011
Dear ali28970,

Thanks for your feedback about your recent stay with us. I completely agree about our Wine Hour, it's a great place for guests (and us) to welcome each other and catch up each night. I love the idea about wearing robes, we'll definitely see what we can do about that!

Robert
General Manager
Hotel Monaco Alexandria -a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 21, 2011

What a DELIGHTFUL stay! My husband and I stayed one night at the Monoco Alexandria and wished that it could have been more! Decor was beautiful, the bed was very comfortable, the staff remembered our name and the room was so quiet we thought we had the hotel to ourselves. The shuttle from and to the airport was free AND on-time both ways! Cap all of that off with one of the best locations in Old Town Alexandria and you have a WINNER!! Although we ate at another restaurant, the hotel bar poured fantastic drinks...and two of them were paid for with the hotel's $1 coupon you could use for two cocktails or Continental breakfasts. Then there's the free wine tasting from 5 to 6 and the free coffee and newspapers in the morning! When we returnd home I discovered that my husband had left three beautiful ties in the room. I made a quick call to the hotel's housekeeper. He got my name and tel. number and said he would check out the room. Five minutes later, he had the ties and advised that they would be sent to us without any problem. We'll DEFINITELY go back. It's like the Cheers bar...great service, friendly people and everybody knows your name!

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Alexandria, General Manager at The Alexandrian, Autograph Collection, responded to this review, November 22, 2011
Dear ChristineJ

Thank you for your comments, I'm thrilled you had a good time. I'm also very happy our team was able to save the day with your lost item. Come back and see us soon!

Robert
General Manager
Hotel Monaco Alexandria - a Kimpton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Alexandrian, Autograph Collection

Property: The Alexandrian, Autograph Collection
Address: 480 King Street, Alexandria, VA 22314 (Formerly Kimpton Hotel Monaco Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Alexandria
#2 Green Hotel in Alexandria
#3 Luxury Hotel in Alexandria
#4 Business Hotel in Alexandria
#4 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Alexandrian, Autograph Collection 4*
Number of rooms: 241
Official Description (provided by the hotel):
The Alexandrian, Autograph Collection, in the heart of Old Town Alexandria, is a luxury boutique hotel with rich design. Discerning travelers will appreciate the sumptuous décor, top-notch service and eclectic sensibility that our impeccable Alexandria, VA hotel provides. Stay with us and revel in our historically rich surroundings and contemporary comforts that provide for a memorable stay near Arlington National Cemetery, Mount Vernon and all of Washington DC's many attractions. Conveniently adjacent to our hotel is the exceptional Jackson 20 restaurant. ... more   less 
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Also Known As:
Hotel Monaco Alexandria Kimpton

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