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“Like a comfortable pair of slippers.” 4 of 5 stars
Review of Holiday Inn Alexandria at Carlyle

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Holiday Inn Alexandria at Carlyle
Ranked #29 of 53 Hotels in Alexandria
Dunfermline, Scotland
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Like a comfortable pair of slippers.”
4 of 5 stars Reviewed October 8, 2013

We stayed here for nine days in September and had a lovely stay.
The hotel is comfortable and it's easy to feel at home.
The hotel staff are all very good, approachable and willing to help. John in reception is a fountain of local knowledge and the resraurant staff are a great laugh.
Our room was quite big but the bathroom was on the small side. The air conditioning had to fight to keep the room at a reasonable temperature and it was noisy.
The hotel is within wasy walking of the excellent Metro tram and the only way to travel into DC.
There is also a selection of restaurants within walking distance including an excellent Thai and a 'Ruby Tuesday' franchise.
We would go back.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Brigham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, November 6, 2013
Best description yet! Feeling like a comfortable pair of slippers, or better yet, feeling like home is the best compliment we can ever hear! Thank you so much for taking the time to leave your feedback.
We do recognize that our air conditioning units can get a bit noisy in some, but not all of the rooms. Especially if you are a light sleeper. But please rest assured that we are working to get those upgraded in the near future.

We look very forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 3, 2013

This hotel has a friendly and courteous staff. The rooms are clean and amenities all work. The cost is competitive for hotels in this area of convenience. Access is right off the interstate, a little tricky at the entrance but easy once you enter the first time.
I ate at the bar for my evening meal and the menu was not large but the choice I made was good.
My breakfast was typical of the Holiday Inn breakfasts with a buffet and order off the menu. Service was good, particularly one young lady by the name of Dinnat (not sure of the spelling), who gave me service that felt personal and made conversation that was not just passing the day.
Check in was courteous and efficient, parking is ample and secure.

Room Tip: Join the IGH Priority Club for the benefits, they are worth it.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank organic13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, October 7, 2013
Service is a top priority here and you can be assured Da'nette from our restaurant always goes out of her way to make someone's day just a little brighter. She will be thrilled to know you remembered her and made a point to mention her in your comments and it is very appreciated all around.

Thank you for all of your positive comments and we look forward to the opportunity to have you as a guest in our hotel again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

This was my third time staying here. The service, cleanliness, bed comfort, hot water with good pressure in shower, free parking with hotel stay, location to metro to visit dc and king street, close to restaurants and movie theatre on walk to metro, and we were able to check in early. Also much cheaper than staying in DC.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bnchristsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, October 7, 2013
Thank you very much for your loyalty, this is what we love to hear and strive to accomplish with all of our guests! Hopefully you are taking advantage of the IHG Rewards Club membership, but if not be sure to join up online or with one of our front office team members the next time you are here.

Your feedback and comments are very appreciated and we look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2013

I'm currently serving on active duty in the Marine Corps. I've been to several hotels due to traveling a lot for my job as a recruiter. The personnel at this hotel were so hospitable and really were great people. They took care of anything I needed. I asked if they had a hot tub and unfortunately they didn't. Instead of stopping there, they searched nearby places to see where I could enjoy the comforts of a hot tub/spa. They then called me and informed me of places, and even paid for 50% of the costs of the spa because of the inconvenience. OUTSTANDING customer service. The food at the hotel restaurant was amazing. The bar tender at the bar took great care of us and was very nice. If you go to Alexandria for any reason, you are wasting your money going to any other hotel. Hands down.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank renner980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 22, 2013

I stayed 3 nights in this hotel earlier this year (May) and found it ideally located if you are a "public transport"-traveller. The hotel is a 5 minute walk from the metroline that takes you to Alexandria Old town in 5 minutes, to Arlington Cemetary in 25 minutes and to Central DC in 30 minutes. Rooms are spacious and clean, all facilities present. No noise from nearby Capitol Beltway. The hotel has a good restaurant and a cozy bar. There is also a movie theatre & good restaurants just across the street. Staff was friendly & helpfull.
I booked on the site of Holiday Inn and got the best rate.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Guy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, October 7, 2013
The area around the hotel is always expanding and more shopping is coming soon so please come back and stay with us again, there will be something new for you to experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2013

I got this hotel as an "express deal" through a website where I typically bid for hotels. Not expecting much for the price ($72). The staff was exceptionally helpful and pleasant. I loved the hotel's complimentary shuttle to Old Town Alexandria -- made going to dinner and enjoying sangria much easier. Room was comfortable and clean. Gym was at least adequate. The parking lot was a little hard to get to, but the hotel itself is conveniently located.

Room Tip: Higher floors have less noise from traffic.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TravelsAlot-4funNwrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, October 7, 2013
The price you pay doesn't matter to us! We take care of everyone regardless and are very glad to hear you enjoyed yourself. Thank you for your feedback and we hope to see you again in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, WI
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed September 19, 2013

I was looking for a motel with Metro access into DC and this one was about $80 cheaper per night (prepaid) than comparable motels I found. This made me a little worried but it turned out just fine. I flew into Reagan Airport (DCA) and took the yellow line Metro to the Eisenhower stop. Literally about 20 minutes. The motel is about a 5-8 minute walk from the Metro. The motel is located in a sea of parking lots and freeways. The area seemd very safe, even at night. No retail in the area that I saw, but there is a Starbucks and a Ted's Montana Grille (highly recommend!!) about 2 blocks away. The motel itself is old (70s?) but they are doing the best they can with what they have. The bathrooms are very small, but everything is clean and fresh. The lobby, restaurant, and bar are cramped, but again, what can they do? Found the staff to be friendly. At checkout my "pre-paid" room bill showed a $3 balance. Really? Did the taxes change in the 2 months since I made the res. and paid for it?! Seems weird. Nonetheless, I was very satisfied overall and would definetly return and recommend.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 2618010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, September 21, 2013
We are so glad you found our hotel and felt safe staying here. We are located in the very safe neighborhood of Alexandria so no one should ever feel they have anything to worry about when they check-in here. The suburban neighborhood does not give the impression of an unsafe area and we are glad you noticed that when you arrived to the hotel.

You were almost spot on with the build date of the hotel, 1968 and yes we do keep up on everything here- we actually just finished a full renovation in January of 2012! If you noticed anything we could do to make any additional improvements, we absolutely welcome your feedback and always are listening.

As for your final bill, yes it may seem strange but as of August 1st the city of Alexandria did in fact raise the occupancy tax rate on hotels so that was the reason your invoice had the remaining balance. Rest assured the hotel did not keep the extra money, we did have to send that off to Uncle Sam to cover the increase in taxes.

We would love to see you as a guest again in our hotel and truly appreciate your feedback! Thank you very much for staying with us and please let us know when you decide to come back so we can say hello!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Alexandria at Carlyle

Property: Holiday Inn Alexandria at Carlyle
Address: 2460 Eisenhower Ave, Alexandria, VA 22314-4607
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 53 Hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Official Description (provided by the hotel):
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn

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