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“Close to Metro but disappointing for a few reasons” 3 of 5 stars
Review of Holiday Inn Alexandria at Carlyle

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Holiday Inn Alexandria at Carlyle
Ranked #30 of 53 Hotels in Alexandria
Seattle
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Close to Metro but disappointing for a few reasons”
3 of 5 stars Reviewed April 7, 2013

This was for a DC trip and I tried to save some money by staying in Alexandria. Don't do it.I paid just under $200 for one night and it was a hard bill to sign. For a family of 4; you're looking at $24 a day for the Metro so factor that into your hotel budget. Parking was free so that helped. You are right next to a major freeway interchange although road noise isn't too bad. It was clean but pretty tight on the amenities such as cups in the room.

A huge disappointment was that the pool didn't open until 3:00. There's a Starbucks within walking distance but I needed to get some warmer clothes for the kids and had to spend an hour in traffic going to the mall in Tysons Corner. According to the front desk; there wasn't anything closer. I would not stay there again as the ROI was average to poor. Next time I would spend more to be in D.C.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Desti5117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, April 23, 2013
Dear Desti5117.

Thank you so much for your comments. I am delighted you liked our parking service and convenient location. I would like to apologize for any inconvenience you may have experienced caused by the room amenities and hotel facility you experienced during your stay. Rest assured we will address this and I hope when you return you will see improvements made.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Parma, Ohio
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 6, 2013

I'm so glad we decided to stay at this hotel. It was a first trip for my granddaughters 9 & 11 and I was apprehensive about getting around DC with them. We were able to walk from the Metro Yellow Line with luggage in 5-7 minutes to the hotel door. The front desk offered a shuttle but the walk was just as convenient. The hotel staff was exceptional. Even though the hotel was filled to capacity, Earl Hopkins at the front desk made us feel very welcome and treated us as special guests. My granddaughters were thrilled. Every member of the staff we encountered went out of their way to be friendly and helpful. The rooms have been updated and were very clean. If there was a downside it was the breakfast. The service was good however the food was lackluster. The pool was open with a lifeguard from 3-11 a great way for the girls to finish their day of sightseeing. We were able to walk across the street to several restaurants (and a cinema) or the shuttle would take us into Old Town. The area felt very safe - a top priority when travelling with younger children.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 31, 2013

Great location next to Eisenhower Metro station. Convenient to Restaurants and a movie theater. Clean hotel with a very nice swimming pool. Ordered a chicken Caesar salad and raspberry cheesecake via room service. I liked the meal but I have had better at other holiday inn restaurants. Also the server did not get my order correct the first or second time but I only ordered room service once so take a comment with a grain of salt.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 31, 2013

We are very pleased with this hotel for a number of reasons. The staff has been so accommodating to us ... we had a reservation, but decided to come a day early and had to make a separate reservation for the additional night. We stayed in a double the first night and, while it as small and the bathroom was a little tired, it was certainly going to adequate to our needs. Low and behold, a class field trip or two decided to book this hotel as well, and they needed our puny little double, so they upgraded us to a HUGE suite with two nicely updated bathrooms, a KING size bed and a very comfortable pull out sofa. I think this room is probaby almost half the square footage of my whole house!

Getting to the hotel was a snap. It's right off of the interstate and you just pull right off and pull right in to the parking lot. No navigating any complicated city streets in the middle of the night upon arrival. The metro stop is more or less right next door to the hotel, five minute walk at most. Perfect. Other folks on here were complaining about the traffic noise and I was on the fifth floor the first night on the west side of the building and, yeah, you could hear a vehicle every once in a while, but it was not loud at all, and certainly nothing that would keep you awake unless you are just one of those people who expects a hotel to be just like home. It ain't. None of them are.

We ate breakfast at the hotel restaurant the first morning and it was o.k. It's not the MGM Grand Buffet, but it will suffice! It's not the egg patty icky thing you get at those free breakfast hotels either. You could also order off of a menu, but we chose to go the buffet route, so that is all I can speak to.

DO NOT come to Washington and expect to drive to where you are going. It is an insane place filled with jerks behind the wheel. I tell you this because you may not really appreciate how important that METRO stop right next door to this place is, but I assure you, it may be the single biggest selling point for booking a room here.

The price for what we are getting and the comfort and safety level we feel at this location is a great value. I shopped around a lot and this hotel was one of the most affordable so I took a chance on it and I am glad that I did. If we return to D.C., we will definitely stay here again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Deluxe_Hotel_Only
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, April 3, 2013
You couldn't have said it any better than you did in your title! This town is not the most convenient place to get around in and yes, it is a wise choice to metro around than to drive you're right! All too often an inexperienced driver finds out the hard way too late during rush hour traffic downtown. So glad to hear that you were not one of them!

We love our little oasis in this city and are thrilled to hear that you found your stay so enjoyable as well! Please, join us on Facebook and send us a note when you are coming back to visit. We would love to go just a little further when we know you're coming back to say thank you for your kind words!

See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed March 24, 2013

Rooms were good. Exceptional service whenever we needed a shuttle bus.
All the drivers were great! If you're in Alexandria, stay here. Just don't think you'll be going for a morning swim. Alexandria has a wonderul old town section with great restaurant and wonderful artists at the Torpedo Factory

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, April 12, 2013
Hi Steve! We have our drivers on stand by ready to take you back to Old Towne, or any other destination you would like to go the next time you're in town!

Thank you so much for taking time out of your day to leave comments about our hotel. It is truly appreciated and we do hope you will make us your top choice the next time you visit Alexandria. Just give us a call and we'll be sure to pick you up and have your room ready!
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 21, 2013

We stayed at the Holiday Inn Eisenhower from March 10 to 14. I travel alot because I work for an airline and I know a good hotel when I see one. This hotel seems a little older but has been renovated. The staff and cleanliness are what set it apart.

The location is just off the expressway but it is very quiet for sleeping. There are restaurants withing walking distance of the hotel. We were able to walk to the subway to get to Washington except when it was raining when we took the hotel shuttle I needed to get to a store for medication for my son and the shuttle took me there and waited a few minutes for me to get it.. The swimming pool was actually warm....a little busy with students because of the spring break. The restaurant staff were very accommodating in dealing with our gluten free diet. All in all a great experience.

Room Tip: We stayed on the Metro side
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Darlene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, March 27, 2013
You do know hotels if you are in the travel industry Darlene! And you're right about our age...we are proudly celebrating our 45th Birthday this year, although most wouldn't know it because we do work very hard to keep a fresh face for all of our guests. So glad to hear that you noticed the care we take in our appearance!

But appearances aren't everything and it does take a great staff to bring it all together. We hope that the combination of our staff as well as our renovations will have you coming back to see us again in the future and should your travels bring you to the Alexandria area again, don't hesitate to give us a call. We will be happy to take care of your needs the next time you're in town.
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1 review
5 of 5 stars Reviewed March 16, 2013

Hotel was excellent! Staff was friendly, rooms were very clean and comfortable, lifeguard on duty nice indoor pool, great location metro just a hop and a skip away. Just a walk to resturaunts, great for anyone family oriented we will definitely stay here again the next time we come back. Our friends stayed a few rooms from us and they said the same. I recommend this hotel for anyone that is wanting a good reasonable price and a great stay!

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Msword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this review, March 27, 2013
What a wonderful review Msword, thank you so very much! We are thrilled to hear you will be coming back and of course if there is anything at all we can do to make your next stay even better just let us know!

If you enjoy family outings and things to do nearby, try out Cameron Run water park the next time you're here. Our shuttle driver can take you up to the park and pick you up after you spend the day playing in the water and it's literally five minutes from the hotel in the suburbs of Alexandria. A great, low cost way to let off some steam!

Again, thank you for staying with us and we'll see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Alexandria at Carlyle

Property: Holiday Inn Alexandria at Carlyle
Address: 2460 Eisenhower Ave, Alexandria, VA 22314-4607
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 53 Hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Official Description (provided by the hotel):
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn

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