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“It Was OK”

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Holiday Inn Alexandria at Carlyle
Ranked #27 of 54 Hotels in Alexandria
Reviewed September 27, 2012

The hotel is very convenient to the Metro and the Capital Beltway. Due to highway configuration it is somewhat difficult navigate to the entrance. Maybe it was just me, but check-in took a while as there were many people in loine with three clerks handling that chore. Once at the counter my Priority Check-In went smoothly and efficiently. The room was on the top floor next to the guest laundry. I didn;t hear anything, but then again it may not have been used. The room had obviously been renovated, especially the bathroom. The fan in the bathroom runs 24/7. It's somewhat annoying. The bed was comfortable and the TV offers numerous channels some in High Definition. There two problems. The room smelled extremely musty. It didn't have that "fresh" smell. Second, the coffee maker sits on the bureau but the cord is too short to plug it into the wall without putting it on the floor. That was pretty silly. If there was a more convenient recepacle I didn't see it. The restaurant was visited for breakfast. They offer a buffet for about $15. My waiter spoke broken English, which caused a bit of a communication problem. He brought me OJ and thought I wanted the buffet. I asked for a menu instead. I ordered the American breakfast, which comes with three eggs, toast, meat, home fries and fruit on the plate, plus coffee and juice. The cost is $9.00. The scrambled eggs were delicious. The meal is filling. If you order this breakfast check the bill. They tried charging me $2.50 for juice. I had to point out that juice was included. They immediately brought a new check. Obviously, the waiter didn;t know his menu. The stay was OK. I would think about staying again but the room needs to be fresher.

  • Stayed: September 2012, traveled on business
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Thank WallyB47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 27, 2012

Forget what you might think you know about Holiday Inns. This hotel competes well with so-called premium brands, offering a sophisticated lodging experience all the way around. The staff is well trained and friendly. My room was super. Breakfast is full-service, also with a nice buffet, but quick in a well appointed lobby restaurant with a thermos of coffee on the table. I can't say enough about it. I'll be back.

Room Tip: No particular tip.
  • Stayed: September 2012, traveled on business
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Thank MrPheasant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded October 9, 2012

We look forward to your next visit! Thank you for the great feedback, you're the reason we do what we do every day!

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Reviewed September 24, 2012

While expensive, but not by Washington DC standards this time of year, this was a very convenient hotel one block from the Metro and thus a 20 minute train ride to the DC Mall. Some very good restaurants a block away, and of course a Starbucks one block away to get us going in the morning. Very friendly staff. But do stay away from the hotel restaurant - $14.00 tasteless hamburgers. The room was clean well equipped, but the bed was lumpy and my partner and I always ended up sinking to the middle.

  • Stayed: September 2012, traveled with friends
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Thank Tolkein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded October 9, 2012

Thank you for your honest feedback, we can only improve when we know how our guests feel. While we get a lot of positive comments about our new pillow top beds, we know that they may not be the best for everyone. We would love to invite you back again, however, to sample our new restaurant menus which offer a wider variety of foods at a lower and more family friendly price!

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Reviewed September 19, 2012

Staff was great, they helped us with reserving tours, shuttled us to Old Town, and were very friendly. Every one greeted you with a "Good Morning". Prices of hotels closer to DC were spendy and they charged you to park. Not so here. Having restuarant and bar at hotel were a plus for breakfast in AM and relaxing cocktail in PM. Two block walk to Metro station made travel into DC a breeze.

  • Stayed: September 2012, traveled with friends
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Thank Vern N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded September 21, 2012

Whether you’re in the mood for an early breakfast to kick off your day or a late cocktail to unwind, we have you covered here! Dutch’s Grill is our full service restaurant offering breakfast lunch and dinner service and a warm family atmosphere while Dutch’s lounge is a comfortable bar offering a wide variety of appetizers and a full bar. Whatever your mood may be, our friendly staff will be sure you are taken care of. Thank you for staying with us and we look forward to seeing you again!

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Reviewed September 17, 2012

Good stay. Clean and comfortable rooms. Close to metro and highways. Free parking was a huge plus for the area! VERY close to downtown old town and whole foods (a cheaper alternative to eating out). The room was equipped with a microwave, refrigerator and a very comfortable bed. Would definitely return again.

  • Stayed: August 2012, traveled on business
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Thank SummerNight9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded September 19, 2012

Complimentary parking is only one of our features and we are happy to hear you were able to that one to save some money while visiting our city! Thank you for your comments and come to see us again soon!

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Reviewed September 16, 2012

We chose the Holiday Inn Alexandria for our 5 night stay due in part to it's close proximity to the Metro light rail stop. The hotel management, front desk, bell cap, restuarant and bar staffer's went over and above to make our stay comfortable and enjoyable. While the hotel reflects it's age, and we did encounter a couple of inconvenient problems with our room, the staff promptly got us into another, upgraded room and compensated us with dinner/breakfast. They appeared to enjoy having us stay with them.
DGF Minnesota

  • Stayed: September 2012, traveled with family
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Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded September 19, 2012

Our team members are what makes our hotel a destination, not just a location to stay. You feel welcome here because you are welcome here! Thank you for your feedback and come back again soon!

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Reviewed September 5, 2012

Great little find in the DC area ....Staff was great prices great for the DC are mins from DC and Local area ....They shuttle you to Old town and pick you up...They even went so far since their driver was on another shuttle run to the airport to pay for us to take a cab back ....GREAT CUSTOMER SERVICE .....This is our place to stay when we come back ..

  • Stayed: August 2012, traveled as a couple
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1  Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria at Carlyle, responded to this reviewResponded September 8, 2012

We look forward to your next visit! Thank you for the great feedback, you're the reason we do what we do every day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Alexandria at Carlyle

Address: 2460 Eisenhower Ave, Alexandria, VA 22314-4607
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 54 Hotels in Alexandria
Price Range: $123 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Official Description (provided by the hotel):
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn

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