Booked 5 rooms for a business trip. Hotel looked nothing like it did on the website. 4 of the 5 rooms had no heat (we were there in February). One of the rooms had a broken lock and anyone could walk in. When I went to the manager the next day, she was nasty, rude and lied to my face. One of the parties that traveled with us called to complain about the broken lock and she said she never spoke with them. Only way I could get out of staying there the next few nights was to complain the hotel looked nothing like the website. WENT TO COMFORT INN and had a much better experience.
IF YOU ARE A WOMAN TRAVELING PLEASE BE ADVISED THAT THEY DO NOT HAVE THE LOCK IN THE ROOM THAT YOU THROW ON ONCE YOU ARE INSIDE FOR EXTRA SECURITY. When I mentioned this, the manager claim that no hotels were using this method of security anymore. If the deadbolt is broken, how do you keep safe???????????????????
- Official Description (provided by the hotel):
- We are a family friendly hotel located in Alexandria Virginia, and offer the Quality you expect You can find us just (14 minutes) from National Harbor (4 miles South) of Old town Alexandria, (3 miles) North of George Washington Estate, (3 miles) South of Huntington Metro Station (6 miles South,) of Arlington cemetery, (6 miles) South of the Pentagon, and (15 minutes North) of Ft Belvoir Main gate, with Easy access to all the areas major attractions, and sites of Washington DC located just (9 miles north of us); We offer for your comfort 42" flat screen TVs, with 4 HBOs and 75 cable channels. Complimentary Continental breakfast without doors café seating served daily, complimentary DSL and Wi-Fi in all rooms, additional amenities include: Micro Fridge, coffee maker, hair drier shaving/makeup mirror along with many more in room amenities, free parking and a bar b que picnic area for your family get together. ... more less
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- Also Known As:
- Quality Inn Mount Vernon Hotel Alexandria
- Alexandria Quality Inn
- Quality Inn Alexandria