We made special request while booking the Westin Alexandria on-line: room on a higher floor and late arrival (1 AM) which were acknowledged by the staff. On the hotel's website the text box for Special Request only accepts one short sentence - you have to get crafty to leave more than on request there.
The sound insulation: we have clearly heard our neighbours talking in adjacent room through the washroom wall/door; the elevator bell when it arrives to our floor – this sound , the train signal from the Metro station through the window - all this in early morning. That was very annoying.
Staff was friendly and helpful when giving us directions to cafes and convenience stores but the maids cleaning our room were constantly forgetting stuff: when we arrived we only had one bath robe instead of two and no shower cups. The next evening we returned to the hotel late and discovered there is only one towel and no robes at all (for three of us) - the cleaning ladies forgot to the leave fresh ones. The hotel's shuttle is pretty much at your disposal: it goes wherever and whenever you want and picks you up after a phone call to the hotel - very convenient. There is an inexpensive sandwich shop across the street from the hotel - great sandwiches; and 7-eleven store two blocks away (in case you need to buy milk and such). Both corded and cordless phones in the room were dirty and dusty. The mini bar was empty and concierge gave us the key to use it as a fridge for groceries and fruits. One last thing: beds were very comfortable with two types of pillows and down duvets; not to plush and not to firm, just right. I would strongly prefer to stay in a room with two queen beds instead of two double beds (as it was in my room in Westin Alexandria)
- Official Description (provided by the hotel):
- The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more less
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- Also Known As:
- Westin Alexandria Hotel Alexandria
- Alexandria Westin