Check in and check out of the hotel was very easy, and the staff were very pleasant. My room was just a short walk from the lobby, so that was convenient. The room was nicely decorated and clean, and the bed was comfortable. You can tell that this hotel recently underwent renovation, since the hallway doors were older, but the rooms looked really nice and new. Every thing about my room was great. The mini fridge and microwave also looked brand new.
I did have 2 bad experiences at this hotel, the coffee and the breakfast, but after taking the hotel survey, the management contacted me immediately to say "sorry", and that they would do everything they can to improve.
My bad experiences: I got a cup of coffee from the lobby that evening, as I was going to be up late studying. The coffe had a very odd odor, and I could not drink it. I made coffee from the machine in the room, and all was well. The next morning, I got up for the free hot breakfast, and it was not so good. There were many things wrong with the breakfast buffet, and not many choices. They did have a waffle machine, but I did not try that out.
I need to stay here again in 2 weeks, so I will update this review to let everyone know if the management did indeed make the changes that they said they would.
All in all, aside from the breakfast, this hotel was really good, and I'm going back, so that should say something.
Oh, plus the free in-room wi-fi worked really well.
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- Also Known As:
- Best Western Mount Vernon Hotel Alexandria
- Best Western Hotel Alexandria
- Best Western Alexandria
- Alexandria Best Western