The front desk was very mean and we came in with a group of about 60. Right when we came in they threatened to kick us out because "we were too loud" The front desk was rude to us and their was a another group and they had some kids in the lobby making more noise than us and the front desk didn't say anything to them. My room was horrible and they refused to fix it. The toilet didn't flush, the AC made an annoying sound and the TV didn't have buttons and the remote didn't work. We called them several times and they said that they won't fix it because we kept breaking them all. They were nasty and unconsiderate. They also sent a worker to take pictures of us during breakfeast yet we never were asked if it was okay and they refused to give us the pictures and they were so mean. Don't go there if you have any other choice. The streets are better than that place.
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- Also Known As:
- Best Western Mount Vernon Hotel Alexandria
- Best Western Hotel Alexandria
- Best Western Alexandria
- Alexandria Best Western