I raved to my family and friends about my wonderful, previous two stays at the Wyndham Alexandria. So it was a bit of surprise I was not overwhelmingly satisfied with my week's stay ending December 5. First we arrived at 10am after flying for 7 hours, knowing our unit 708 would not be ready. Left our bags in the back office and took the metro on our weekly passes (great buy) to Arlington Cemetery. Came back at 2 pm for check-in as we were VIP Platinum. Room still not ready and told to come back at 4 pm. No problem, went to lunch at the Fish Market in Old Town Alexandria. Came back at 4 sharp. Room still not ready. Told to come back in 35 minutes. So we crashed in the Theater Room, exhausted and in need of refreshing badly and at 4:45 pm finally allowed keys and room. Then the timeshare people over the course of the week called four times for me to attend their 30 min survey presentation. I told them no the first time and that my spouse was not with me, only extended family. I do not know why they were so persistent as we had upgraded in February. Then on the night before our departure at 11 pm, mind you, we received a loud knock on our door by a new front desk person asking if we were Mr. Greer in 708. We are Chinese and said we are not the Greers. She then asked who is the registered guest to this unit. I told her me. She then simply left with no explanation. To say we were bewildered is an understatement. Then to top it off, as we checked out of our room at 9:30 am the next day (check-out is 10 am), the maid's cart was sitting right outside our door. The maid was waiting nearby. I bet that room was cleaned faster than on our first day of arrival. We will return to this Wyndham without hesitation, suffice to say, but a bit wary next time. The whole staff has been wonderful and incredible before. Hopefully this was a one time strange encounter.
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- Also Known As:
- Wyndham Old Town Alexandria Hotel Alexandria
- Wyndham Alexandria
- Alexandria Wyndham