As I mentioned in the title, the food is pretty good. The problem is with the service. We dined there and the waiter was on his cell phone and comparing notes with the other wait staff on roommates and the like. We were never served bread whereas everyone around us was served bread. The drinks went unfilled as he never asked us if we wanted a refill. I saw patrons walking to the bar to get refills of drinks and iced tea.
The waiter gave us our menus but never asked us if we wanted to order. We finally had to say to him that we want to order. Clearly, this guy had something else on his mind other than service. We have had that experience at Macaroni's Grill before, but not to this extent. The wait staff is clearly more interested in cell phones, text messages and gossip rather than serving customers. Keep this in mind if you go, as the food is pretty good, but the service will drive you away.
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