I've been to El Paso in Springfield, VA and so when I was nearby I thought I'd try this, their second location. It was the end of a very long morning and I very much looked forward to an excellent lunch.
The building is beautiful, clean, and appears to be rather new. The interior was very nicely decorated and definitely had a Mexican feel to it. Signs were all professional and squarely placed, and the floors were free of any debris.
Tables and chairs were in excellent repair and kept clean at all times. I was seated right away in a room with a few other customers in it. I was placed in a nice location, and the waiter came by to take my drink and lunch order.
My order was a ground beef Chimichanga with two sides of beans instead of one bean side one rice side. The server put the order in, and came back with my drink right away, along with some fresh chips and salsa.
My plate arrived in a timely fashion, and I noted by this time almost all of the customers had left. There was only me and one other table. The plate brought to me was very beautifully presented and I was very impressed that they substituted my second order of beans with whole black beans instead of a large plateful of re-fried beans. I was delighted!!! I only wish I had taken a picture for you because they did a really nice job.
I did a taste of both of the beans - EXCELLENT! I cut the chimi, and I have to say that it was only very slightly crispy and mostly rubbery. I did not let this bother me. However, I then noted that the inside was shredded beef instead of the ground beef I ordered.
My server did not come around to check on me although others came and left the room. Finally I caught his attention and pointed out the error. He apologized and took the plate from me. A few minutes later he came back with another identical looking plate. Again, very appetizing, colorful and presentable.
This time the chimi had been cooked a little longer and was crispy as I was expecting! The flavors were great - and it had the right beef!
I enjoyed my meal extremely at this location! Everything tasted fresh and authentic.
However, my server never did come back after the plate was presented to me. I was done for more than ten minutes and becoming pressed for time. I waited and did not see any employees. There was at least one other table in the room and I was surprised no one was checking. It got to the point that I got up from the table and began to wander through the restaurant looking for ANY one to assist me. I looked through all the rooms to no avail.
Finally I wandered to the bar area and an employee noticed me. He was eager to assist me and handed me a box and the check right away. He took care of my financial transaction as well in a correct manner.
Bottom line - I am not sure if my experience was just a few oversights on their part or not. However - I will let you know that the food was delicious and the value for lunch was excellent. I would definitely come back to try again!!
(so sorry I have no picture - my phone died by the end of my meal!!)
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