Let me start by saying the staff here is great, but as a marketing professional I want to send a loud message to Marriott that this property needs room refurbishing. The chair I am sitting in has scarred arms that have been covered up with ill-fitting fake leather covers. The couch sags and feels dirty. Honestly, feels like I am in a trailer. The location is excellent which is why we booked and we are top level in the Elite program, so we usually get great rooms. The room layout is fine but the cheap and dirty furniture is terrible! I know Marriott is working to refresh their overall brand image .....start here and fast. BTW the new Hyatt Place facilities are amazing - I will not be booking with Marriott for this hotel concept (residences) until I am sure they are improved.
Again, super location and terrific staff. I am sure the staff would like to see a facelift here.
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- Also Known As:
- Residence Inn Alexandria Old Town Hotel Alexandria
- Alexandria Residence Inn