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“Nice hotel but eat out” 4 of 5 stars
Review of Hilton Alexandria Old Town

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Hilton Alexandria Old Town
Ranked #8 of 52 Hotels in Alexandria
Certificate of Excellence
Staten Island, United States
1 review
“Nice hotel but eat out”
4 of 5 stars Reviewed October 24, 2013

Hotel room was large. nicely furnished and clean. The lobby was okay but not enough seating. Gym is very small. Skip the buffet breakfast unless you like cold food. Concierge Sabborne (?) was very pleasant and helpful. Very close to Metro and King street trolly. Parking expensive but you can park on the street on weekends.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,095 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
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English first
Sydney, Australia
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at the Hilton for a week in late September and booked direct with the hotel after researching their deals on the hotel’s web site, we had a large king room with the nightly rate including breakfast, parking and wifi access. The overall cost for the package was slightly less than the rack rate being offered by the so called “discount on line travel companies”. It pays dividends to do a little homework and see what the hotels themselves have to offer. The location is ideal but ask for a high rise room away from the metro station. The staff were friendly and helpful and the breakfast buffet was excellent.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 22, 2013

The location of this Hilton is absolutely great for business travelers and event planners, and it's popularity is taking a toll on the facility. There is on site parking. The staff are polite and very helpful. Areas that need freshening are the conference room floor, bathrooms (wallpaper peeling) and some of the room furnishings.The velour-covered chairs don't wear well. Otherwise, the rooms are very comfortable. The restaurant is full service and open for all meals. There is also a very convenient Starbucks cafe located in the lobby. There is no pool on this site, but there is a fitness faciility. The metro station and Amtrac stations are just across the street. We were surprised that it was not noisier due to the trains. Air conditioning was not too noisy, but since you cannot open the window, I'm always hoping the HVAC filters are checked regularly. The hotel is located at the end of King Street (shopping/restaurants) and is about a mile from the waterfront.

Room Tip: Ask to be situated away from the train tracks.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank juliec888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, United States
1 review
4 of 5 stars Reviewed October 22, 2013

The front desk personnel and the wait staff in the restaurant are top notch The room was clean and comfortable. The hotel is literally across the street from a METRO station and is on the local trolley line so you can get just about anywhere in the Washington, D.C. area. You have to pay for the business center & it's over priced.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minneapolis
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 15, 2013

My husband and I spent four nights here recently. It is literally next to the King Street Metro. He's a Hilton Honors member, so breakfast and wireless internet were included. There was a nice buffet for breakfast along with other items available cooked to order. Although our room backed up to the Metro station and Amtrak/freight tracks, we never heard the trains. There is a very nice Whole Foods near the hotel along with numerous restaurants and shops along King Street. It's about a 1/2 mile walk to the river and the heart of Old Town, although there are many restaurants in proximity to the property. Comfortable, clean room, with nice staff with all the amenities within walking distance.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank minniegirl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, United States
1 review
4 of 5 stars Reviewed October 15, 2013

very adequate Hotel. Great location next to the transit center and train. Also very close to great restaurants and shopping. The price of Internet at $14.95/day is ridiculous. Overall it was a positive experience. The hotel is surprisingly quiet given it's proximatey to the train.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 11, 2013

Dirty room. Damp carpet. Damp smell in the room. Bathroom dirty (touch the countertop as soon as we arrived and dirt came off). Fridge needed to be defrosted....it was packed with undefrosted ice!!! Very low standards for a Hotel.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Melody Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, October 15, 2013
Thank you for taking the time to write a review about your visit to our hotel. I'm very sorry that your stay was not more pleasant. Please accept our sincere apologies for the room condition issues that you experienced. Yoor experience was certainly not a typical one, and we hope to have the opportunity to better demonstrate the abilities of our staff and facility.

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Old Town

Property: Hilton Alexandria Old Town
Address: 1767 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Alexandria
#5 Romantic Hotel in Alexandria
#12 Business Hotel in Alexandria
#15 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Number of rooms: 252
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Enjoy a delicious meal at our KingStreet Tavern. ... more   less 
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Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton

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