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“relaxing stay in a very decent hotel”

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Embassy Suites by Hilton Alexandria-Old Town
Ranked #9 of 54 Hotels in Alexandria
Certificate of Excellence
Reviewed February 24, 2014

Arrived late in the evening. Front desk was efficient not overly friendly. Suite was huge, clean and updated. Standard and pleasant bathroom. Appreciated quietness and comfort of bedroom. Will come back

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 26, 2014

Thank you for your review. Although I can appreciate the efficiency of the front office at checking-in, I am sure that the Front Office Manager will review with her staff, the importance of friendliness as well. I hope that for your next visit you will be greeted with expediency and wonderful smiles. Best Regards…MaryAnne Russell General Manager

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1,266 - 1,272 of 1,967 reviews

Reviewed February 22, 2014 via mobile

I come here a lot on business to the USPTO. I get here really early in the morning and they always give me breakfast, even if they don't have a room ready. The high speed Internet was solid and I needed it because my business was at the USPTO and it was closed the day I got there. So I got some good work done in the room. The furniture is always a little beat up. I had a premium room. The bluetooth radio and coffee maker were very nice.
The problems...
Part of the premium room's benefits were access to a refreshment center. I was there for four days. The refreshment center only had stuff in it on the third night. I had to ask for the code to be able to access it. So, basically, I paid for a benefit I couldn't use for most of the stay.
Also, I had been eating out every day until that third night and I wanted to eat in. The wait for food was a little bit ridiculous. At least they let me know ahead of time so I could get some food quickly.
Otherwise, a good stay.

Stayed: January 2014, traveled on business
2  Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write this review and for your continued patronage. I am pleased that your stay was pleasant, however, concerned that you had issues with the refreshment center on the premium floor. I will have to review this information with our Front Office Manager to understand what might have happened. Should you be inclined to do so, please contact me at the hotel, I would very much like to speak to you about your stay. Best Regards…MaryAnne Russell General Manager

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Reviewed February 22, 2014

I would stay again and recommend this Hotel. The room was comfortable, the staff very friendly and helpful. I enjoyed the manager reception each night and the cook to order breakfast is a real treat, and the food was good and you had excellent choices. I would recommend this Hotel to families and anyone who was looking for a good clean, friendly place to stay in the DC area. The Metro Station being right across from the Hotel is also a big bonus. Also would like to mention that the hotel offers a free shuttle to Old Town and that is also a bonus. Overall out stay was awesome.

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
1  Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write this review. It is always gratifying to hear that our guests were pleased with their stay at our Embassy Suites Alexandria and I thank you for letting us know. We strive to provide all of our guests with the best stay possible and are pleased that yours was, “Awesome”. We will look forward to your return visit. Best Regards…MaryAnne Russell General Manager

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Reviewed February 22, 2014

The Embassy Suites Old Town Alexandria is a great place for either business or vacation travel. Breakfast is fabulous, with optional cooked to order items prepared by a wonderful lady with a smile for everyone! The atrium is suitable for a business gathering or a place to sit back and relax. Historic King Street is just a couple of blocks, and the Metro to go into DC is just across the street.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Becky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write this review. I would have to agree that our breakfast staff including our breakfast cooks are very welcoming and ever pleasant, even when dealing with high guest counts their smile and friendliness are not affected. We will look forward to your return. Best Regards…MaryAnne Russell General Manager

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Reviewed February 20, 2014

This hotel is one of the best I have been to in a long time. The hotel as well as the staff are great. I had no complaints for my entire stay. And I must say the buffet style breakfast is awesome! This hotel is a must!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Latressa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write this review and for your very nice comments. I appreciate your positive comments and will forward this to our entire staff. Best Regards…MaryAnne Russell General Manager

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Reviewed February 18, 2014

This Hilton family hotel has excellent service and accomodations. A great plus is the easy access to old town King Street's restaurants and vendors. Also, it is located right across the street from the Metro and bus stops.

  • Stayed: February 2014, traveled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 25, 2014

Thank you for taking the time to write this review. I am very pleased that your stay was enjoyable and thank you for your patronage to the Hilton family of hotels. Best Regards…MaryAnne Russell General Manager

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Reviewed February 18, 2014

We booked this suite for an after gala sleepover. The three of us enjoyed the rooms; they were very clean. The hotel was quiet. In the morning we enjoyed the complimentary breakfast in the atrium and then spent some time in the hot tub and the saltwater swimming pool. The big king bed was comfy! I would definitely stay here again, especially with its proximity to Old Town.

  • Stayed: February 2014, traveled with friends
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1  Thank AndrosBahamasBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this reviewResponded February 20, 2014

Thank you for your review. I am pleased that you chose to spend some time at our hotel and that you enjoyed its amenities. We will look forward to your next visit. Best Regards…MaryAnne Russell General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Price Range: $162 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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