Family of four stayed here for two days. Room was large. Starting to show its age with rusted shower hooks and gen1 iPod clock radio player. There were two dirty plates on shelf over microwave on check in. The maid missed it between guests. The breakfast was good but crowded and poorly attended with lack of ownership by hotel staff. I would have a staff member or two present to help clear and wipe down tables. Demonstrate the difference between just working and caring about guests. There were no Thanksgiving decorations. Adding a cornucopia, special napkins or table decorations help create memories and encourage return customers. A thanksgiving thank you as simple as bottled water on check out would reinforce the Thankful for Your Patronage theme. We look forward to staying with you again at Christmas hint, hint. Four out of five stars.
- Official Description (provided by the hotel):
- Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more less
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- Also Known As:
- Springhill Suites Alexandria Tech Hotel Alexandria