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“Good value; clean & comfortable” 4 of 5 stars
Review of SpringHill Suites Alexandria Old Town/Southwest

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SpringHill Suites Alexandria Old Town/Southwest
Ranked #8 of 52 Hotels in Alexandria
Certificate of Excellence
Westerville, Ohio
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good value; clean & comfortable”
4 of 5 stars Reviewed March 27, 2013

We stayed for two nights recently and found the hotel to be clean, comfortable and with accommodating staff. When we forgot a critical power supply cord and the staff allowed me to look through the lost & found for a loaner. The breakfast was fine, just crowded and sometimes short on supplies. I know my way around Alexandria, so the location was not an issue and it is very close to the Metro, but if you are unfamiliar with the area it can be a little challenging to access. However, the pros far outweigh any cons.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mackey66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, June 17, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
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English first
Glen Allen, Virginia
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 26, 2013

Nice modern hotel with the typical somewhat weird layout that newer Springhill Suites have. As some of the reviews have noted I detected a slight mildew smell but a look inside the HVAC unit showed it was clean; not the mold you sometimes see in those units at many hotels. If you’re lucky to get one there are some nice covered parking spaces underneath the hotel; great in inclimate weather. No restaurants are within walking distance; I had a car so no worries but they do offer a shuttle. TV had a decent number of channels and several were HD. Front desk was very friendly and they seem genuinely interested in your having a good stay. Breakfast was fine; nothing special, did have bananas and light and regular yogurt. . One complaint; the high speed internet was anything but; download speeds were an awful 0.86 Mbps per speedtest.net. Almost takes you back to the days of dial-up. I mentioned that when I was checking out and they said they were soon to get the internet upgraded. This is a relative bargain and good value compared to some other Marriott properties in the area. I assume as this hotel picks up momentum its rates will rise as well.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 30-StateTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, June 5, 2014
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 16, 2013

The furnishings and room set up of this hotel are my favorite of any Marriott chain I have stayed at across the country. The room size is smaller than some other Marriott Suites, but the layout maximizes the space. Lots of clean lines, frosted glass, and blue/green aqua themed modern art makes it feel more like a Modern High Efficiency European Apartment than a boring hotel room. I found myself getting a lot of work done at night in the hotel because I was able to comfortably set up my laptop and watch TV at the same time.

The work out room is spacious and has a larger variety of equipment than your standard Marriott chain. I found myself spending more time in the gym because it didn't feel like a cramped janitor's closet like a lot of hotels. There is a running/bike path that runs alongside the creek/metro drainage canal for those who want to beat the pavement during nice weather.

My only complaint is the location. Marriott advertises this as "Olde Town/Southwest" which is a stretch, its a 30 minute walk to the Metro stop, Duke Street Trolly, or a Restaurant. If you are getting around by car it's an okay location, as it is has easy access to the interstate, but the point of Old Town Alex is you can walk or take the trolly anywhere. At this hotel your stuck in an old industrial zone sandwiched between the metro line and the interstate and on that note I did get awoken a few times due to train and highway noise. One upside, the remote location makes it safe and crime free.

Overall I due enjoy staying at this hotel, but I tend to gravitate towards Old Town hotels even if they aren't as nice looking, just for the location. If you aren't into walking around Old Town, this would be a great hotel.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BluedPlatinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, March 17, 2013
Greetings! Thank you for your feedback. The hotel offers a complimentary shuttle service that can drop off and pick up guests at local restaurants and business within a five mile radius. The shuttle also goes to the Eisenhower Metro station (quarter mile from the hotel) which can take you directly into Washington D.C. Our shuttle service can also drop off guests at the nearby Hoffman Center (quarter of a mile from hotel) where there are seven different restaurants and a movie theater. If you are a light sleeper I would suggest a room on the parking lot side of the hotel that does not face the metro repair station. You cannot hear any noise from the station on the parking lot side. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerville, South Carolina
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 27, 2013

I guess it is to be expected that a suite hotel with a pull out sofa would attract groups with a lot of kids, but you would think the hotel would not put senior citizens on the same floor as a bunch of 10 to 12 year old cheerleaders. Never have I stayed in a hotel that allowed kids to bounce from room to room and have races up and down the halls. The parents had no respect either. I felt like I was the bad guy for complaining about the unruly children AND adults.
The breakfast was just barely ok, not what I'm used to at at Marriott hotel.
The bathroom had hair all over the floor, but other than that it seemed clean enough.
The location of the hotel is not good, but free parking makes up for the location.

Room Tip: Request a room that faces the parking area and not the train tracks. Ask for a room that's not o...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Glenda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, Front Office Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, March 4, 2013
Thank you for your feedback. I apologize the cheerleader group disturbed you during your stay. It is best to report all noise complaints. We have procedures in place to address these types of issues. After 10 PM we have a “quite time” zone in place. We are allowed to ask that all guests maintain a minimal noise level. We have nightly security that patrols the guest floors throughout the night. I apologize we were not able to meet your needs and would love to offer you some type of compensation. Please contact the hotel directly 703-317-0013.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flat Rock, North Carolina
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 26, 2013

Chose this hotel site unseen due to price. No disappointment here., the hotel was clean, new and stylish. Free parking was a plus. The rooms where modern and well appointed. Rooms were quiet even though the hotel is located very close to major highways. Close to the Metro stations, but not within walking distance. Nothing was within walking distance, so this is not a good choice if you don't have a vehicle.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Notall_Business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, March 17, 2013
Thank you for your comments! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 23, 2013

We stayed here over Thanksgiving, 2012 for a little family trip to DC. It was a great hotel for our family. First of all the design of the hotel and the rooms is very contemporary and the rooms are of a very European design. We loved it. The set up of the rooms worked for our family of 2 adults and two teens. We had two queen beds and a pull out sofa, so each teen got there own bed. There was a lobby downstairs with lots of tables and families were down there at night playing board games and socializing. The continental breakfast was one of the best I've ever had. Eggs, meat, fruit, waffles...It is months later and my kids are still talking about this hotel. We all loved it and it was a great value. There was a Metro yard across the street from our room which was a bit noisy, so I probably would request a room on the other side of the hotel if that is something that might bother you. It didn't bother us.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, March 17, 2013
Thank you for your comments! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west hartford, CT
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 18, 2013

We chose this suites hotel for our family of 5 (two adults, two teens, and a 9 year old) because it was a suite hotel within easy striking distance of DC's attractions. Hotel is two years young, and feels brand new. Big suite room with two queen beds, a sofa bed with an extended couch, a desk, microwave, fridge, and coffemaker, and best of all, two separate rooms for toilet and shower, each with a sink. The sofa bed isn't great, but okay for one teen. We put the 9 yr old on the floor on the cushions from the couch, gave another bed to the other teen, and the parents shared the other queen bed. It really was big enough for all of us to share! The queen beds were fine - felt brand new. Shower was good, with adequate water pressure. Never had to wait for an elevator. Nice workout room. Having read the warnings about the train noise, we chose the highway side. With the window shut there was virtually no outside noise, and I am a very light sleeper, so there really is not any noise problem on this side. The continental breakfast was adequate, nothing to rave about, but there were some healthier choices, like fresh fruit, skim milk and 2%, variety of cereals, oatmeal, also scrambled eggs, sausage, make your own waffles. It was about a fifteen minute drive to the National Mall. Roads are confusing - bring your smartphone or GPS. Another plus is that it is a short drive to lots of Alexandria restaurants, but it's not really walking distance to anything. I would definitely stay here again.

Room Tip: Ask for highway side - it's quiet.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pragmatist1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review, March 17, 2013
Thank you for your comments! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town/Southwest

Property: SpringHill Suites Alexandria Old Town/Southwest
Address: 2950 Eisenhower Ave, Alexandria, VA 22314-4557
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Alexandria
#8 Romantic Hotel in Alexandria
#20 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria Old Town/Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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