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“Excellent Service!” 5 of 5 stars
Review of SpringHill Suites Alexandria

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SpringHill Suites Alexandria
3.0 of 5 Hotel   |   6065 Richmond Highway, Alexandria, VA 22303   |  
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Special Offer
2 All-Day Metro Passes
Ranked #14 of 52 Hotels in Alexandria
Certificate of Excellence
NY
1 review
“Excellent Service!”
5 of 5 stars Reviewed January 14, 2013

My family stayed here for three weeks and we felt very comfortable. The manager, the front desk staff, and all the other workers provided excellent service. The location was a straight line to Old Town. There was a large variety of restaurants and shopping up and down the street from this location. Also convenient to Washington DC as well as to Mt. Vernon. The hotel was very new, very clean and well maintained. The breakfast was very nice too. Plus, the Urgent Care Unit, right across the street was convenient. Overall, an excellent choice.

Room Tip: The mini refrigerators were a bit inconvenient, but there are plenty of good places to eat all aroun...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 712Monica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, Front Office Manager at SpringHill Suites Alexandria, responded to this review, February 27, 2013
Just wanted to say thank you for taking the time to write a review for us we always strive to give excellent service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
    228
    126
    25
    16
    2
See reviews for
190
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Linthicum Heights, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

I have nothing but positive things to say about my stay. It was easy to find just of the interstate. The room was clean, and the service was awesome. Breakfast was included- assortment of cerals, breads, and hot food. The lobby was bright and welcoming and the staff were quick and helpful. I had a refrigerator and coffee maker in the room. I highly recommend this hotel. I am looking forward to staying there again.

Room Tip: high floor, corner room suites are large
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ebony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, Front Office Manager at SpringHill Suites Alexandria, responded to this review, February 27, 2013
Thank you so much for your positive feed back and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lanex
Level Contributor
342 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed December 29, 2012

The only thing keeping this from very good is the breakfast which was terrible - not any where near the par of ones we have had at hampton inns, holiday inn express, residence inn, fairfiled inn, etc. Few choices, rubbery eggs, poor suasage, coffee only passable. Otherwise - nice staff, very clean, attractive environment, conveninet location. A lot of families with young children so it must work well for families.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 894robertj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 12, 2014
Dear Guest,

We appreciate your feedback. Thank you for all of your compliments regarding our staff, decor, and convenient location. We apologize for any inconveniences you experienced throughout your stay as we are currently in the process of making improvements. Thank you for staying with us and we hope that you will visit with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

On December 27 the 4 of us took a ride from Norfolk,VA to see the light show at another hotel. When we checked in we were conveniently placed on the first floor because we had to leave at 5am next morning. One person used business center, 2 went to work out. The best part of the trip was going back to the Springhill after the show. I cannot stress how welcoming, warm, delightful and very assertive the front desk agent was during our brief stay.No wonder your reviews are so great.
She is a jewel and I would love to stay there again. The morning of our departure she went out of her way to tell us goodbye.
Thank you and it was my pleasure, believe me.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Suebird631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 12, 2014
Dear Guest,

It is a great pleasure to us all hearing how much you enjoyed your stay. Thank you for all of your kind words regarding our staff. We appreciate all of our guests and are happy to do anything we can to make you welcomed. Thank you for staying at Spring Hill Suites. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 16, 2012

My family went on a driving trip in mid-August to Washington. My husband and I and our 3 children (ages 6-11) had a great time at this hotel as our home base to visit all the wonderful Washington museums. My husband found the prices reasonable compared to the much higher priced hotels in downtown Washington. We all loved the complimentary breakfasts, the modern clean comfortable rooms, and the pool. Carlos and all front desk staff (including the new trainee) were simply super and helped us with all our questions during our stay. We have become fans of the SpringHill Suites chain. Would definitely stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank t d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 12, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Your compliments regarding our staff, modern decor, and amenities are more than gratifying and are greatly appreciated. We hope that you and your family enjoyed your trip and that you'll visit with us again soon. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed November 12, 2012

SpringHill Suites is awesome... The atmosphere here is very relaxing! There's a gym, pool and jaccuzzi along with the most convienent service around. Great breakfast in the morning and the staff is nice especially Mona, she's really helpful!! Also the lobby is a cool hangout spot with everything you might need!!!

Room Tip: Friendly environment
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Duy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 12, 2014
Dear Guest,

Your feedback is appreciated. We're happy to hear that you enjoyed your stay and took advantage of some of the complimentary amenities Spring Hill Suites has to offer. Please visit with us again soon so that we may have another opportunity to create another memorable experience for you. Hope to see you again soon. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Virginia
1 review
5 of 5 stars Reviewed November 12, 2012

the front desk clerk mona was very helpful and friendly this was me and my brothers first time in the nova area . i honestly wish more hotel clerks and staff were as helpful as alot of the people i have encountered and interacted with during my short stay at the spring hill suites. i look forward to staying at the springhill suites the next time we are in town which will probably be around the chrismas new years time

Room Tip: 1st floor is the most convenient pool , jacuzzi , weight room and laundry its like a home away from...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank matthew g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 12, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Each staff member here at Spring Hill Suites is eager to assist you in anyway they can to provide the level of quality service our guests deserve. It is an absolute delight to know you enjoyed your stay and your compliments are greatly appreciated. We're excited to hear about your plans to return for another visit and are enthusiastically looking forward to the next opportunity to assist you. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria

Property: SpringHill Suites Alexandria
Address: 6065 Richmond Highway, Alexandria, VA 22303
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Alexandria
#9 Romantic Hotel in Alexandria
#14 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria 3*
Number of rooms: 91
Official Description (provided by the hotel):
Our Alexandria, VA hotel's guestroom suites are furnished with a light, contemporary touch, maximizing comfort and style. Take our complimentary shuttle to Huntington Metro, just one mile away, and explore Washington, DC's monuments, museums and top attractions. At our all-suite Alexandria hotel, guests enjoy many modern amenities, including free hot breakfast, shuttle service to Old Town Alexandria, WiFi and parking. ... more   less 
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Also Known As:
Springhill Suites Alexandria Hotel Alexandria

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