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“High Quality at a Great Price”

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Hilton Alexandria Mark Center
Ranked #14 of 54 Hotels in Alexandria
San Gabriel, United States
1 review
“High Quality at a Great Price”
Reviewed March 10, 2014

This hotel offers high-end dining, luxurious amenities, and superb customer service. I highly recommend this hotel to anyone traveling to Alexandria, VA. I must admit that when I saw my room was across the hall from the elevator, I cringed expecting to be woken up every 10 min. by the elevator but to my surprise, the guest room was extremely quiet and I could not hear the elevator at all. I had a restfull stay. I also loved that the hotel is an AT&T hot-spot as I was able to connect to the Internet free of charge thanks to my AT&T credentials.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,489 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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CHICAGO
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 23, 2014 via mobile

Last nov
Chcked in , fine. Room, ok. Head to the pool, cause that's what my daughters look forward to. Only open in the evening. Went to the desk to check out. Manager was a complete jerk. Not a family friendly hotel! Ended up at the kimpton Monaco , way better place with character in downtown Alexandria . We are having a family reunion in Alexandria this summer! No one is staying at a hilton ! Save it ralph, don't need your lip service. this site is for travelers! Not your propaganda.

Stayed November 2013
Helpful?
2 Thank Eddieob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, February 24, 2014
We are sorry we were not able to provide you with the quality of services you deserve. We are required to have a lifeguard on duty when the pool is open by the city of Alexandria.. We do post the hours on our website and staff at the times we have the highest demand. We apologise that the pool was not open when you arrived at the hotel. Thank you again for your feedback and we hope you will consider staying with us again.

Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooresville, North Carolina
Level Contributor
141 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 20, 2014

This is an older hotel that has been well maintained. Our room was clean and had a terrific view of the DC capital. The bathrooms are tight and the coffee area has no light making it difficult to see what you were doing. It would have been nice to have another comfortable chair in the room. The /parking fee of $24 a day was a little steep considering the key did not work at the entrance so you had to take a ticket to the registration counter so you wouldn't get charged. When this happened the first time the clerk questioned my ability with inserting the key pass. She encouraged me to try again. Didn't work. This time I was informed that maintenance was aware of the problem.

The location of the hotel is not great for finding places nearby to eat so one were forced to eat at their place. It was a little pricey. The Sunday buffet ran out of food so we had to wait and eat piecemeal as they slowly brought out items.

The elevators are extremely slow. Most of the staff were helpful and friendly.

Room Tip: Try to get on a lower level since the elevators are so slow. Our room faced the north with a view o...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elmo426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooresville, North Carolina
Level Contributor
183 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 20, 2014

We stayed 3 nights over Valentine's Day weekend. Several events were going on at the hotel and there were tons of teenagers and kids there that weekend. Parking was a hassle as it was hard to get in and out of the parking garage. The keycard did not work at the gate and the backup space between rows of vehicles was tight. This hotel is in Alexandria but not close to Old Town. So you either shuttle or drive to get to most of the Old Town locations. We stayed on the 26th floor but there was room noise from the room above us almost all night the first night we were there. Much quieter the other two nights. Elevators were in heavy use and most times there was a significant wait just to get on one. Food in the restaurant was good for morning breakfast buffet. Lunch was also good. Overall it was a good stay but we should have picked a different weekend.

Room Tip: We booked this hotel on Hotwire at $59/night which is a great deal in alexandria. For a closer hotel...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hanson1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
2 reviews
Reviewed February 14, 2014

The best of this hotel is the Sushi bar at the Finn& Porter lobby restaurant. It was fresh, the staff was very nice. The room was nice but the bathroom need a little attention. Self parking is a little pricey to be "self" parking.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
1 review
Reviewed February 13, 2014

Lovely room, excellent check-in, only complaint would be that the "lounge/restuarant" we went to at 10:00 pm for cocktails was lighted too brightly for night time, and the service there was unimpressive.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Melanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cranberry twp
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 11, 2014

We stayed at this hotel last year and were very disappointed. Wow, what a difference a year makes. The room was great and the hotel staff were very friendly and helpful. We also ate the restaurants at this hotel and the food was excellent as well. I would definitely stay there again!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwrightCranberryTwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Mark Center

Property: Hilton Alexandria Mark Center
Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
#22 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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