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“Busy Business Hotel”

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Hilton Alexandria Mark Center
Ranked #14 of 53 Hotels in Alexandria
san diego, ca
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Busy Business Hotel”
Reviewed August 13, 2013

For a very busy business hotel in an urban setting and a Hilton high-rise, it is very clean and
well run.
Lots of public areas for seating.
Nice staff.
Would not recommend for families. Is really set up as a business hotel destination.
Parking expensive.
Had room on the 27th floor looking towards Washington DC. Nice!
Very easy DCA access.

Room Tip: HIgher rooms on the corner if you can.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank triptakerSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,448 reviews from our community

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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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English first
Ayr, Scotland
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 11, 2013

I stayed in the hotel for 6 nights while visiting a friend in Alexandria. My room was spacious and clean. Waiting staff at breakfast were very friendly and remembered my preferences each day. The public areas are very pleasant with plenty of seating to relax and watch the world go by.

One downside was the cost for parking, it's $14 for 2 hours which meant my friend couldn't really come in for a drink without incurring a big parking fee. There is also a $1 charge for making a local phone call.

Hotel is really handy for Reagan airport and they run a free shuttle. There is a small row of shops about 10 minutes walk away with some food outlets and CVS pharmacy/convenience store and a 7/11 across the road.

When I was checking out there was a discrepancy in my bill but it was sorted out straight away.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angie-Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keyser, West Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 9, 2013

We stayed at the Hilton at Mark Center In July and this hotel was very nice! We stayed for two days while visiting Alexandria. Our room was a corner room and the view was amazing! We were up on the 28th floor. We could see over into D.C.. The higher up, the better! We used the pool at the property. It was a bit small, but nice. Lifeguard was on duty at all times. Very nice, clean, big and accommodating! Will definitely book at this hotel in the future when we come back to the area!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwhite28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

The hotel staff got attitude when told about their mistakes. Front desk charge a call they made to my bill and charged our credit card for first night stay upon arrival (we stayed 7 nights total). Bell staff was not aware that the business center had been relocated and continued to send us to the old location with an attitude.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Zoraida W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, August 7, 2013
Dear Zoraida W

I appreciate your review of your recent experience at our hotel. I'm very sorry your experience did not meet your expectations. I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for sharing your observations.

Sincerely
Ralph Priesing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

The Hilton Alexandria offers an easy-access location to the DC Metro area. The high-rise hotel offers great views as well as a Retreat area for a serene experience. Indoor/Outdoor heated pool will be enjoyed by all...

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
2 reviews
Reviewed August 4, 2013

This hotel was busy and fast paced, but professional and service focused. The parking fee was a bit much, but the shuttle to the metro made it less painful. The room was clean and comfortable, but my only comment is the TV lineup was less than expected. Great service throughout stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Funeraltraveler B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsville, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed August 4, 2013

We really enjoyed our room with a balcony overlooking DC. The room was well appointed and very clean. However the parking ramp was a bit inconvenient and we were charged $24.00 to park even though we were not advised of this cost until we checked in.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, August 6, 2013
Dear Martin H

We are very pleased that we met your expectations at the Hilton Mark Center. We try very hard to make every guests stay memorable. I am sorry you did not know that there is a charge for parking. We do have this information posted on our website for future reference.

Thank you for staying with us and please know we appreciate your business

Sincerely
Ralph Priesing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Mark Center

Property: Hilton Alexandria Mark Center
Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
#22 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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