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“Fantastic: high quality and extremely friendly”

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Kimpton Lorien Hotel & Spa
Ranked #6 of 54 Hotels in Alexandria
Certificate of Excellence
GreenLeadersPlatinum level
Utrecht
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Fantastic: high quality and extremely friendly”
Reviewed February 25, 2013

Fifteen years of business travel, my best hotel experience so far. Fantastic hotel: quiet and well kept, good design, very clean, good beds, good facilities in the room.
And at least as important: extremely friendly staff, very helpful and alert when there are problems or for special requests.
Spa is great, very good massage, very nice steam room.
Highly recommended.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frans-on-wheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 27, 2013
Dear Frans-on-wheels,

Thanks for putting us at the top of your hotel list! I am glad you appreciated the basics we provide, but it’s even more rewarding to read the complimentary feedback about our team members.

We are ready to welcome you back,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (290)
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English first
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 25, 2013

The Lorien is a Kimpton property located in central Old Town Alexandria. It's a charming building in a great location. They have the standards amenities you can expect from a Kimpton: Wine happy hour, Free internet for In Touch members, and beautiful rooms with large bathrooms. The staff was friendly and helpful. I ordered room service and it came in 30 minutes and the food was great. Please not that the room service menu is quite pricey as the food is from BRABO the excellent restaurant downstairs. Overall the rooms was clean, quiet and there are no restrictions on the heat and AC. The staff also go out of their way to make sure you have everything you need. The room and hotel as a whole were a great value for the price I paid.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelli P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 27, 2013
Hello Shelli P,

Thank you for sharing your feedback about our excellent location, beautiful guest rooms, and the helpfulness of our entire team. It sounds like it was a nice experience for you to have a wonderful meal from BRABO delivered to your room.

We look forward to your next visit,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed February 25, 2013

The Lorien is in the middle of charming Old Town Alexandria and an easy walk to the King Street Metro for access to DC. Our room was plush and we splurged for the walk in shower room (which had a huge rain style walk in marble shower the size of most hotel bathrooms). The staff was very friendly and efficient. At the complementary nightly wine reception the staff took the time to check each guests happiness with their room and their stay thus far. The room rate itself was cheaper than hotels of the same caliber nearby, but I only gave the hotel a 4 for value because the parking was very expensive compared to comparable hotels.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HighEndTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 27, 2013
Dear HighEndTravel,

I am thrilled you were “living it up” in your walk-in rain shower, and that you found our staff inquiring with all guests about their satisfaction during our nightly wine reception. In the future you can check if one of our parking inclusive packages is available.

I look forward to welcoming you back,

Thomas
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Rochester, Minnesota
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 25, 2013

The Lorien Hotel and Spa is a quick 3-4 block walk from the King Street metro station which allows quick and inexpensive access to all of the Washington DC sites. The hotel staff are very courteous and offering assistance at every turn. There is a complimentary wine tasting/reception every evening and coffee/tea every morning in the lobby. The room was large with a comfortable bed, large screen television and bathroom. King street has many restaurants and shops.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnphotobug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 27, 2013
Hello mnphotobug1,

I am glad you made good use of our close proximity the Metro station, as well as all the restaurants and shops you can walk to on King Street. I was pleased to note you received excellent service from our staff, and enjoyed our morning and evening lobby offerings.

See you again soon,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 23, 2013

My husband surprised me with a night away for my birthday and selected the Lorien Hotel in Alexandria. The hotel offers only valet parking ($26) but we were a little disappointed upon arrival that the valets were not on the curbside when we arrived. They met us as we were going into the hotel to collect our keys. The valets were very friendly and attentive, just a disappointment they weren't curbside to help with bags especially in the rain.

The entrance to the hotel is very pretty and clean. The check-in process is quick and simple which gets you on your way to relaxing right away. We were informed of the wine/cheese reception and also the breakfast/coffee in the living room. We didn't take advantage of either of these as we enjoyed some local restaurants instead. Our room was beautifully decorated, quite large and the bathroom with rain shower was awesome.

Service - The service at this hotel was very attentive. Every employee we encountered was cordial and professional. We at dinner at BRABO for my birthday and our server was amazing! He was very accommodating and had a sense of humor too.

BRABO - I realize this is a review about the Lorien Hotel but I did want to also add that although our service experience at BRABO was exceptional, I cannot say the same for the food. One would expect the restaurant to be inline with a Ruth Chris by the website/menu/hype, but it was not. I had veal scallopini and it was very salty and served with a brown gravy. My husband's NY Strip was not cooked properly and was served with the same brown gravy - they must use that on everything! Overall, not impressed with the food at BRABO.

SPA - we were unable to obtain appointments at the SPA which was disappointing. When we mentioned this to the front desk, we were told their spa had become quite popular with the locals and therefore they were usually booked. I suggested that some open slots be held for guests staying at the hotel but he said they had tried that in the past. I've stayed at Hotel/Spas before and always have been able to book a spa experience same day or next day during my stays. Not here.

Alexandria To Do: Great local shops, restaurants - some of our favorites: Pizza Paradiso, Union Street Pub, Bittersweet (lunch). Don't forget Alexandria Cupcake! You'll like it more than the famous Georgetown Cupcake. We did try the comedy club and although the comedian was funny, there were only about 15 people for the show which was disappointing. We attended the 10pm show. The trolley that runs along King Street is FREE and runs every 15 minutes. This is great when you want to see and do everything along King Street.

NOTE: Wear comfortable shoes for this area. The cobblestone/brick streets will tear up your heels and boots! I ruined by leather boots during our trip. Wear flat shoes!

Overall I would recommend the Lorien Hotel to friends as it is quaint, attentive and in a great location. I imagine Spring/Summer/Fall would be even better with the courtyard available for relaxing with a glass of wine in the evening.

Room Tip: Our room faced the street/courtyard which was a nice view at night. We were beside the elevator but...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 25, 2013
Dear Dawn P,

I am sorry our Valet was not appropriately stationed out front for your arrival, and that you were not able to obtain spa appointments. As much as we would like to, we are unable to hold back appointments. Please accept my apologies for your BRABO cuisine not matching the service you received. Your feedback has been shared with our Executive Chef. I was pleased to note you found the service provided by the staff to be attentive, and that you made the most of our King Street location.

We look forward to your next visit,

Thomas
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Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2013

My first time to the area, for a three day business meeting. Arrived much later than expected due to a three hour flight delay. An employee met me at the cab and assisted me into the hotel. They called me by name and knew about my flight delays! Outstanding service from check in to check out. Wine reception and morning coffee is a nice touch and much appreciated! Food at the BRABO was great. Lots of quaint places to eat nearby as well and a free trolley shuttle that goes up and down King.only litch was when I tried to print my boarding passes, I kept getting an error message, but Brandon printed them for me at the front desk. I will definitely stay here again for my next visit!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2travelMadison_WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 25, 2013
Hello luv2travelMadison_WI,

I was thrilled to note you received a wonderful curbside welcome after your three hour flight delay. I am glad you were able to take advantage of our lobby offerings as well as enjoy a meal in BRABO. Sorry about the boarding pass issue, but you can always count on Brandon for some assistance.

We hope to see you again soon,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

I booked this hotel because of the many great reviews from other users. I wanted to stay at a hotel that was in the D.C. area but with out the D.C. prices. They help with your bags as soon as you arrive. Brandon at the front desk was great. He gave coupons for their on site restaurants for free cocktails, and dessert because I flew in to the area for my birthday. Every evening they have a wine reception but we arrive once it was over but he offered to get us wine any ways. As soon as you step in the hotel, elevator and hallways, the smell is so amazingly clean and refreshing. The rooms are spotless! Every thing is so clean and neatly arranged. It is a boutique style hotel so the rooms are not very big but they are so nice regardless. The frosted barn style bathroom door is neat and unique but I do agree with other users on here that it is not very private. There is a gap on either side of the door where who ever you are staying with can peek through. Just make sure to tell your roomie not to walk by it if they are just a friend and you don't want them to catch a glimpse. Lol The bathroom itself is a very nice size. Especially for a double bedroom. The beds are comfortable but ask for a quiet room. You can hear the garbage trucks in the morning. It wasn't too bad though. We did not rent a car and it really isn't needed if you are just staying in the area or going into D.C. like I did. The King St. Metro station is only about 3 blocks away from the hotel. Was so convenient. It is $14 for one day unlimited rides; buy the 7 day pass for $35 if you are staying 3 or more days. This saves a lot of money because a cab ride one way can be about $30 or more into D.C. The metro is clean and I felt safe. They run on "color lines" like Boston which made it simple. A lot nicer than New York or Chicago. There are a ton of restaurants and shops on King St. If you want suggestions of where to go, ask the front desk staff. All of them no matter what shift were so nice and helpful. The in-room safes are not large enough to fit a normal size lap top but would fit tablets; but that is ok because all rooms have a computer for you to use. Sign up for the Kimpton in touch program! It's free and members get free wi-fi and $10 credit for anything in the minibar. The spa is nice too! This is a great hotel and I will definitely stay here next time I come to the D.C. area.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tainamami04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Kimpton Lorien Hotel & Spa, responded to this review, February 22, 2013
Dear tainamami04,

Thank you for choosing us for your DC trip! I was thrilled to read all your great feedback about Brandon and have already shared it with him and the rest of the team. I am glad you appreciated the cleanliness of your guest room, our knowledgeable staff and our proximity to the Metro. I understand your comments about the modern aspects of our guest room décor and bathroom door.

We look forward to your next visit,

Thomas
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Additional Information about Kimpton Lorien Hotel & Spa

Property: Kimpton Lorien Hotel & Spa
Address: 1600 King St, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Alexandria
#1 Green Hotel in Alexandria
#1 Business Hotel in Alexandria
#3 Romantic Hotel in Alexandria
#3 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kimpton Lorien Hotel & Spa 4.5*
Number of rooms: 107
Official Description (provided by the hotel):
Centrally located in Old Town Alexandria, our luxury boutique hotel is a collaborative dream. Renowned interior designer Vicente Wolf created a space that is reflective of the past and grounded in modern sensibilities. Combined with the stylish calm of our spa, our destination restaurant, BRABO by Robert Wiedmaier, a striking environment and the amenities expected of a Kimpton Hotel, Kimpton Lorien Hotel & Spa unites the elegance of yesteryear with the comforts of modern-day living. ... more   less 
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Also Known As:
Lorien Hotel Kimpton

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