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“Great Food - Too soft beds - Shuttle hard to catch” 4 of 5 stars
Review of Homewood Suites Alexandria

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Homewood Suites Alexandria
Ranked #1 of 52 Hotels in Alexandria
Certificate of Excellence
A TripAdvisor Member
“Great Food - Too soft beds - Shuttle hard to catch”
4 of 5 stars Reviewed June 24, 2013

We loved breakfast and the evening reception was wonderful. The shuttle was hard to catch and you had to have a ticket to board which was passed out 30 minutes prior. The front desk clerk could have been more helpful. We discovered that we could have ridden the one next door as long as it was not full on the second day (after we had paid for $18 for parking at the metro station the first day.) The bed was too soft in the room and my husband and I rolled towards the middle of the bed all night long. We ended up taking turns sleeping on the floor so one of us could use the bed without feeling like we were sinking towards the middle. For the most part the staff was very cordial. The room was clean and well laid out. The bathroom was big with a seperate room for the vanity.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodSuitesGM4850, General Manager at Homewood Suites Alexandria, responded to this review, June 25, 2013
Thank you for choosing our hotel during your recent visit to our area and for taking the time to respond to our survey and submitting a review of your stay on Trip Advisor. Without feedback from our guests, we are not able to learn of our deficiencies.

I will be contacting you offline to discuss your stay with you.

Again, thank you for choosing our hotel and we look forward to serving you again on a future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Scottsdale, Arizona
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 23, 2013

Our family stayed 5 days at the Homewood Suites in Alexandria and we could not have been treated any better. The location is close to just about everything you want to see and do when in the DC area. If you do not want to drive into DC, take the shuttle from the hotel to the subway.
There is a free breakfast that our kids enjoyed and a pool table just off the lobby. The rooms are large and spacious, very clean and modern. The staff was always friendly and helpful, giving tips of what to see and the easiest way to get there.
The Smithsonian Air & Space, Stephen F. Udvar-Hazy Center is a short drive away and you can get an up close look at the Space Shuttle Discovery.
If you are planning a vacation to this part of the country, I would highly recommend this location.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank shardydmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 23, 2013

We always stay at Hilton Hotels so naturally, I expected this one to be on par with the quality of a higher end hotel. Pool staff was great. The lobby is beautiful, first impression was really good till we got to the room. It was clean, but furniture was well worn, sofa was aged looking and dirty, bathtub had cracks in it. When we turned on whirl pool jets, clumps of hair came out into the water and we could not use it. Bed was comfortable. I was told there was an oven in the full kitchen, but there is not.
I could deal with all of this, but the WORST part of the stay was the breakfast staff (with the exception of one woman), breakfast ends at 10, there is plenty of food but if you get there at 9:50 you better be prepared to grab everything you can quickly because they start to take the food just before breakfast ends. If you are making a waffle, you won't be able to go get syrup and butter. They take away the cups for drinks, unplug the waffle maker while your waffle is cooking. They have no regard or respect for the guests. When I mentioned to one staff member that I have never been in a hotel that takes everything away so quickly she responded by saying, "Ten o'clock is ten o'clock." Well for this guest, ten o'clock is never returning to a Homewood Suite, time to check out the Marriot chain instead." So much for my Hilton Honors Gold status.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Cabbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodSuitesGM4850, General Manager at Homewood Suites Alexandria, responded to this review, June 25, 2013
Thank you for your honest feedback. Let me start by thanking you for choosing our location and for being a loyal Hilton HHonors member. However, I would like to apologize for all of the inconveniences you encountered during your time with us. Rest assured that I will be addressing your concerns with our team to ensure that the necessary steps are taken so that issues like these are not repeated.

I would like the opportunity to speak with you further regarding this matter. Could you please call the hotel at 703-671-6500 at your convenience?

Again, I am very sorry for the experience you encountered during your stay and I can only hope we will have another opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2013

You can't go wrong with this one. Breakfast and dinner (Monday thru Thursday for the dinner). Astoundingly great service. Extremely comfortable beds and very clean. This was the best family vacation ever, due in part by this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank dileotodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodSuitesGM4850, General Manager at Homewood Suites Alexandria, responded to this review, June 25, 2013
Thank you for choosing our hotel for home away from home while on vaction. We are glad to hear you enjoyed your stay with and we look forward to serving you on a future visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucestershire ,England
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2013

Having stayed at several Homewood Suites I would rate this particular hotel as excellent for the following reasons,
On arrival we were greeted by efficient,cheerful,front desk staff .Our suite was spacious,well furnished and the housekeeping during our five day stay was excellent .
At breakfast there was always a hot cooked option,as well as fresh fruit ,yogurt,cereal and a selection of bread and baked goods .A light meal is served in the evening Monday - Thursday and the staff working in the food area were friendly and efficient .Tea and coffee is always available in the lobby
The hotel offer free shuttle rides to King Street metro station,so visiting the museums and sites in DC is an easy stress free journey .Old town Alexandria is delightful.The shuttle always ran to schedule and the drivers were great .There are a few restaurants and two supermarkets bear to the hotel .
This hotel in my opinion is well run with very good staff

Room Tip: Try to book a pool view room.The pool is surrounded by mature trees and the view is pleasant .
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank RandMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moberly, Missouri
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

We stayed at Homewood suites when we took our family to D.C. for our summer vacation. This was a very nice clean hotel and a great value for the money. Their daily breakfast and nightly suppers are a great deal and the food was good as well. With the nightly meals I expected finger food but got a full meal, and fresh hot cookies after dinner. When traveling I will always look for a Homewood suites to stay at.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Mamapapa6kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge
Level Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed June 9, 2013

This hotel is not close to any Metro Line but the hotel does provide a shuttle to the King Street Metro Station. If one has a car it is significantly easier, but I survived ok without one. The location relative to the Metro, it is within a short walk of several restaurants that I utilized and enjoyed. For military families, including retirees, the hotel provides a special rate that makes it a bargain for the area. A hot breakfast is provided each morning is included without additional charge and they even have a dinner provided without cost from Monday thru Thursday. Quite a bargain, especially for a family. The room was wonderful, comfortable bed, spacious, and a full kitchen with stove, refrigerator and utensils.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WickedWalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Alexandria

Property: Homewood Suites Alexandria
Address: 4850 Leesburg Pike, Alexandria, VA 22302-1102
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Alexandria
#2 Business Hotel in Alexandria
#10 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Alexandria 3*
Number of rooms: 105
Official Description (provided by the hotel):
The Homewood Suites Alexandria is located just 6 miles away from the National Mall in Washington DC and 4 miles from Old Town Alexandria. Our spacious apartment style suites feature a private bedroom and a full equipped kitchen. Enjoy our complimentary Hot Breakfast Buffet served every day and our delicious Evening Reception Monday-Thursdays. Ride in our free shuttle to the King Street Metro Station and to The Village at Shirlington; please call the hotel directly for details. Feel like home at the Homewood Suites Alexandria while you are in town for business or leisure. ... more   less 
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Also Known As:
Homewood Suites Alexandria Hotel Alexandria
Homewood Alexandria
Alexandria Homewood Suites

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