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All reviews old town front desk shuttle service free shuttle huntington metro station national harbor the breakfast area waffles complimentary breakfast dc area hotel shuttle minute drive nice stay business center beds were comfortable convenient location king street
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Reviewed 4 weeks ago

Second time in this hotel . The staff are very polite and excellently trained. The breakfast is very helpful, we had to leave before 6:45am, and the breakfast opens at 6:00am! We left happy and full-stomached! I love the breakfast and enjoy my stay, location is great.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jun Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander37960895978, General Manager at Hampton Inn & Suites Alexandria Old Town Area South, responded to this reviewResponded 3 weeks ago

Good morning,
thank you for being a repeat guest and giving us an excellent rating.
Regards,
Alfred Matter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I would not recommend this hotel unless you have to. The hotel itself is ok however the customer service from the front desk is horrible, rude, and disrespectful. I was incorrectly billed and they refused to correct. I called multiple times and was told to call back 5 hours later when a manager would be out a meeting. Front desk repeatedly hung up on me when I called to get issue resolved.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jonlee808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander37960895978, General Manager at Hampton Inn & Suites Alexandria Old Town Area South, responded to this reviewResponded 3 weeks ago

Good morning Mr. Lee,
I did address your concerns in a private email.
Regards,
Alfred Matter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

What I did not like. Bathroom sink di not or was very slow to drain. I needed a room with a higher toilet and handicap bars in bathroom. Hard to make that selection upon my reservation. Also not able to use points to adjust room charge.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ehsh69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander37960895978, General Manager at Hampton Inn & Suites Alexandria Old Town Area South, responded to this reviewResponded 4 weeks ago

Good afternoon,
thank you for staying with us and giving us some feedback, I hope you did ask for an accessible room at check in, as long it is available we always accommodate even if it is not in reservation.
Regards,
Alfred Matter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

Hampton Inn is always great, but this one has the best breakfast around! Renovations are in progress but we did not hear any noise in our room. This one is located right next to the highway to get to National Harbor.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank maryebarajas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander37960895978, General Manager at Hampton Inn & Suites Alexandria Old Town Area South, responded to this reviewResponded January 13, 2020

Good morning,
thank you for staying with us and your excellent comments, We appreciate the business and the great rating.
Regards,
Alfred Matter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

Hotel staff was very professional and accommodating . Free breakfast had many choices (eggs, sausage, waffles, bagels,danish, cereal, oatmeal, yogurt, juice, coffee, etc. Slight variations daily).Free parking is a plus. Target, CVS, Walgreens and several restaurats are within 3 miles of the hotel.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank donnamY9180NX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meander37960895978, General Manager at Hampton Inn & Suites Alexandria Old Town Area South, responded to this reviewResponded January 10, 2020

Good morning Donna,
thank you for staying with us and giving us a great review on TripAdvisor.
Regards,
Alfred Matter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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