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“Non-Smoking is a myth”

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Hampton Inn & Suites Alexandria Old Town Area South
Ranked #11 of 54 Hotels in Alexandria
Certificate of Excellence
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Non-Smoking is a myth”
Reviewed March 13, 2013

Disgusting hotel. Non-smoking floor hallway smells like cigarettes. Non-smoking room sheets smell like a smoker just left. Hotel is not kept up well at all. Would never stay here again. Very bad experience overall. Only nice thing was easy shuttle ride over to Metro station.

Stayed March 2013, traveled on business
Helpful?
3 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. Again we apologize for the inconveniences and we want you to know that we will make the necessary corrections. We hope you will consider staying with us in the future.
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1,058 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
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English first
Lexington, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2013

The hotel is clean and the breakfast buffet it's really nice. The staff is awesome, a special Thank You to Salima. I booked through an agency so I didn't know they provide transportation from the airport and the metro, so we walked from the metro in the rain/snow to get there. She made sure we got some hot soup and checked in on us. Make sure you call them to take advantage of the shuttle service. It is in a good location, getting to DC through the metro was very simple and fast.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank SC-ROgirl32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you for sharing your story with us on your recent stay. I will thank Salima for taking such good care of you and post your comments for the rest of the staff to see. Please stay with us again on your next visit to the Washington, DC area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Plains, New York
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2013

I have stayed at many Hampton Inns but this one was the best. It has a very nice lobby, very large room with desk and large flat screen, but the best part was that they offered a free shuttle to Old Town Alexandria an area filled with shops and great restaurants. The hotel is off the highway, so it was so nice to be able to get a good meal and not have to navigate around the highway looking for a decent meal. I highly recommend this hotel to anyone traveling in the Washington D.C area.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nancy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you so much for the positive comments on your recent stay with our hotel and I will share your comments with the entire staff. The shuttle service is a big hit with all of guests and we service not only Historic Old Town Alexandria, but also Huntington Metro Station and Reagan National Airport. Please visit with us again on your return trip to Alexandria.
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Brunswick, Maine
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 28, 2013

Because we have family in Alexandria we are often in the market for a hotel for a week long stay. We have found this hotel to be well maintained with a good staff for a reasonable price. Not all Hampton Inns are created equal and this one is a pleasant place to stay. Having a car does make staying here much easier as it is not in walking distance to anything.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Polarbearmaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you for selecting our hotel when visiting your family in the area. For your next stay with us, please let us know if there is anything we can do to make your stay fantastic.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morristown, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2013

This is an accommodating hotel with fine service and good facilities. Access to the hotel is difficult. When making reservations, ask for specific instructions about entering the parking lot from the highway. It's not at all obvious! In fact, you'll need to pass through the parking lot of another building, and there is only one way in and out. Overall, however, once you get there, the hotel is most satisfactory.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Marv W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you for taking the time to write a review of your stay with us and thank you for selecting our hotel. Please visit with us again when traveling into the Alexandria area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selinsgrove,PA
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 23, 2013

We stayed at Hampton Inn Old Town South for the first time ever over Presidents Weekend and, as I stated in the title, I was very pleased and impressed with this Hampton ! It is so conveniently located to Old Town Alexandria and Mount Vernon ( I'm a history buff ! ), as well as Washington D.C. The staff was very pleasant and accommodating and I appreciate that they honored my request for a room on the top floor away from the noise of the highway.The room was very clean and had all the amenities we needed, such as a microwave and fridge. Breakfast was great, parking was free, our room rate was very reasonable, and they even offer a shuttle to Old Town Alexandria and the metro- what more could anyone want ? We had a very pleasant stay at your hotel and whenever we visit Alexandria or Washington D.C. again,Hampton Inn Old Town South will be our one and only choice of accommodation !
Hampton Inn Old Town South will be our one and only choice !

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank sharonbubula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, March 21, 2013
Thank you very much for all the nice comments on your stay at our hotel. We strive to make all of our guests happy and comfortable and feedback from our guests helps us in working towards our goals. I will forward your comments to the rest of the staff and please stay with us again when returning to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 6, 2013

The hotel itself is standard fare -- nothing special, but nothing to complain about either. The location is convenient for No. VA cities into the Capitol. What makes this place worth staying is the staff. From the front desk staff to the shuttle drivers, everyone I came across during my week-long stay here was top notch.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ANTHONY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
Thank you so much for the comments you wrote about our staff. We will pass them along to everyone and please stay with us again when you visit the Alexandria area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Alexandria Old Town Area South

Property: Hampton Inn & Suites Alexandria Old Town Area South
Address: 5821 Richmond Hwy, Alexandria, VA 22303-1802
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Alexandria
#14 Family Hotel in Alexandria
#24 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Alexandria Old Town Area South 2.5*
Number of rooms: 213
Official Description (provided by the hotel):
Newly renovated and upgraded two bedded rooms to 2 queen size beds. Free Hot Breakfast Bar each morning. Free shuttle service to Historic Old Town Alexandria and Huntington Metro Station. Meeting and banquet space to accommodate 250 people. ... more   less 
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Also Known As:
Hampton Inn And Suites Alexandria Old Town Area South
Hampton Inn & Suites Alexandria Old Town Area South Hotel Alexandria
Hampton Inn Alexandria
Alexandria Hampton Inn

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