We booked our room on Priceline which we've done more than a hundred times for various trips but after asking the front desk about our room we realized you get treated differently here. Our room on the 3rd floor was right near the elevator and when we walked in our first though was "very roomy." Upon further inspection we realize there's a handicapped shower with a bench in it. I thought perhaps they had just done that in every room to be accommodating and I wasn't too concerned until my husband used the shower and water went all over the bathroom floor making the tile very slippery and very dangerous.
There was also a nightstand with a drawer that wouldn't stay closed. We also had to pay an additional $20 for parking. We booked this hotel because it said "historic district" but it's actually a good 7-8 blocks from the main shopping & restaurant area.
There is breakfast in the morning and some guests get free breakfast; we did not. The waitress asked us if we had a pass so I asked at the front desk and was told we booked a "standard" room. We did not get a "standard" room; we got a handicapped room. Upon checkout I asked about that and was told "If you book a standard room you get what's available." Really? The hotel was not full at all so putting us in a room with "issues" certainly told us how they do business.
We wouldn't stay here again simply because of the way we were treated. We use Priceline or other booking sites often and we've never felt like we got "second class treatment" at any other hotel. We've had rooms at Sheraton's & Hyatt's that have certainly exceeded this Holiday Inn in hospitality. Sadly it wouldn't have cost them anything to have given us a regular room - I doubt the normal rooms are any different except for the handicapped shower and room configuration.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Historic District Alexandria
- Holiday Inn Alexandria
- Alexandria Holiday Inn