Check-in at the front desk was exceptional - very friendly staff, quick service, the lobby was clean and inviting. They also invited us (on our check-in paperwork) to rate them on Trip Advisor. OK, challenge accepted.
Had an inkling of overall service levels as we made it to our room. The housekeeping carts were still out and working (at 7:30 pm). Thought that was odd for a Wednesday night. Thursday came and so did housekeeping - at late afternoon. We were in the room and offered to leave so the room could be serviced. The housekeeper said "I'll come back later." Little did we know that meant Friday. Once they actually got in the room they did a good job of cleaning and straightening and refreshing towels, toiletries, etc.
Had occasion to eat several hotel-catered meals while we were there. Uniformly wonderful - especially considering it was not cooked to order off the menu. All the food was served at the right temperature, with the proper level of "doneness," and the flavor was great! Four thumbs up!
Tried the bar in the lobby on one evening - it was difficult to get served (there was a server wandering around the room, but she wasn't too concerned with actually serving any patrons). If you want a drink, lug yourself up to the bar and get it yourself.
Internet. Didn't matter where we were on the property - room, common area, conference rooms, even the hard-wired "business center" (one computer in the lobby), the ability to get online and actually do anything was horribly, terribly, painfully slow. Made me wonder if I was on a 14.4K dial-up modem connection. It took me more than 20 minutes to open and print boarding passes on the lobby hard-wired computer. Ugh. Bring a cellular hot-spot and hope you can get a signal through a window.
Locaton is good - lots of good restaurants around and you're not too far from King Street and all that goes on there. This is an OK hotel, but you can probably do better in the area at a similar price point.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Historic District Alexandria
- Holiday Inn Alexandria
- Alexandria Holiday Inn