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“A Warm Friendly Place on a Cold, Snowy Night”

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Country Inn & Suites By Carlson, Abingdon, VA
Ranked #3 of 10 Hotels in Abingdon
Certificate of Excellence
Reviewed February 4, 2013

We were traveling the 10 hour journey home from a funeral when we hit snow covered, slick interstate roads around 3 a.m. When we realized the weather was becoming more treacherous the further we drove, we began looking for a hotel. At this point it seemed like we were at the mercy of the hotels near the interstate. We encountered some very scary personnel, some very rude personnel and some price gouging in our effort to find a safe place for our family of 5 to spend the night. When we inquired at the Holiday Inn Express in Abingdon, VA, they were so kind! They rented us the room for $30 less than the hotel right beside it had quoted, included a roll away bed and gave us 2 extra hour to check out because it was so late! Everyone we encountered there was SO kind and friendly! Thank you Holiday Inn Express for turning our dangerous, frightful trip into a happy, restful one!

  • Stayed: February 2013, traveled with family
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Thank amosmountain8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry R, Guest Service Supervisor at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded February 6, 2013

Thank you for your kind review of our property. We are glad we could help you and your family during your unplanned trip in bad weather have a happy and restful stay. We look forward to having you and your family stay with us again in the future.

Larry Rushing II
Guest Service Supervisor

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292 - 298 of 360 reviews

Reviewed January 26, 2013

Clean rooms, comfortable bed and pillows, good breakfast, very helpful and friendly staff, and worth the price. We stopped here for the night with our cat when we were moving to the Gulf coast. The pet-friendly room was exceptionally clean. The staff recommended a delicious BBQ restaurant, downtown, about 8 min away. The hotel is close to the highway and had ample space to park and turn around our moving truck (towing a car). We had another vehicle to take downtown for dinner and, if we didn't, it might have been difficult to find parking. The community takes a lot of pride in their town, which offers many restaurants, quaint stores, and historic buildings. If you call the hotel directly, they will give you a cheaper rate than you will find online. I highly recommend the hotel.

  • Stayed: January 2013
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1  Thank Ljg80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry R, Guest Service Supervisor at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded January 28, 2013

The staff and I are very happy that you so thoroughly enjoyed you stay with us during your move. The town of Abingdon and surrounding area have a great many things to offer to everyone, even if only passing through. We would like everyone that stays at our hotel to have as great an experience as you had during your stay. We look forward to having you stay with us again soon!

Larry Rushing II
Guest Service Supervisor

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Reviewed January 1, 2013

We only stayed one night but really enjoyed our stay. Very clean, a major point to my wife. We were so relaxed we slept to 9:50. So we missed breakfast. But the lady, cleaning up the breakfast area, got us whatever we wanted and was able to answer questions about Abington.

The person at the desk gave us excellent directions. They always had good coffee in the lobby and fresh fruit.

Room Tip: Hotel beside Interstate so rooms to the far side my be quieter.
See more room tips
  • Stayed: December 2012, traveled as a couple
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Thank Russ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry R, Guest Service Supervisor at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded January 24, 2013

Thank you for taking the time to review our hotel. We are glad that you and your wife enjoyed your stay. We take great care to ensure that our guests are always taken care of and that our rooms are always clean and comfortable. We would like every guest to feel as relaxed as you and your wife did during your stay with us and we look forward to having you both stay with us again.
Larry Rushing II
Guest Service Supervisor

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Reviewed November 27, 2012

Very nice Holiday Inn Express. This is without a doubt the nicest staff of any place we have ever stayed. Had a conntinental breakfast, which was well stocked. Really enjoyed our stay and would stay here again. The beds were very comfortable too. Rooms were clean also.

  • Stayed: November 2012, traveled with family
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Thank mandms_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrExpress, Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded January 23, 2013

Thank you so much for the kind words regarding your stay with us. It is our goal to make everyone feel welcome and we are proud of our knowledgable, friendly staff.
We hope you return to stay with us very soon!
Best regards,
Angel Robertson
Guest Service Manager

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Reviewed November 8, 2012

I checked off "couple trip" but you need to know we had 2 dogs with us and we were driving from PA to AZ. This hotel allowed our dogs and it was clean, nicely decorated, and totally relaxing. There were several restaurants in the area that delivered so we had a terrific in room dinner. Would definitely stay again! Thank you Holiday Inn Express for allowing pets! Would have stayed in more of your brand hotels in our 4 day drive but they didn't allow pets in all of them. A shame.

  • Stayed: November 2012, traveled as a couple
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Thank PJJTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrExpress, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded November 9, 2012

Thank you PJJ Tuscon for your kind review! We love our guests, human and pets alike. Our housekeeping staff does a wonderful job of deep-cleaning each pet room and several guests have commented on the cleanliness of all our rooms, be they pet friendly or pet free. We do our best to provide comfortable accommodations to guests travelling with their pets and are pleased to hear you enjoyed your stay.
We hope you will stay with us again soon!
Angel Robertson
Guest Service Manager

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Reviewed October 29, 2012

In the last several years, I have traveled extensively throughout the U.S. on business and pleasure and I am always delighted to find good Holiday Inn Express properties in many medium-sized towns. My wife and I stopped in Abingdon for the night on a drive back from the Washington, D.C., area to our Georgia home. The desk clerk was extremely helpful in a number of ways. The breakfast layout was the best I've ever encountered at a Holiday Inn Express. I loved the walk-in shower in our room. This was a winner and I rank Abingdon at the very top among all the HI Express stays I've had. McAlester, Okla., is still my all-time favorite in this chain after staying there several weeks during a major murder trial at the local courthouse, but Abingdon now ranks a close second.

  • Stayed: October 2012, traveled as a couple
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Thank oaktownboy_37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrExpress, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded November 9, 2012

Thank you oaktownboy_37! Your review was really encouraging to our staff and we are delighted that you enjoyed your stay with us!
It is always appreciated when a guest takes the time to submit a response...positive or negative, we use our guest feedback to help is continue to improve. Our challenge now is to work toward a number one ranking!
We hope you will stay again with us soon and again, thank you so much for your kind words!
Angel Robertson
Guest Service Manager

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Reviewed October 29, 2012

This hotel had competitive rates, the staff was super friendly and honest, and the room was nice, clean and comfortable. Perfect for an inexpensive stay-over for the Creeper trail. The lady who does the breakfast was also working really hard to keep everything filled up on the very busy morning I was there!

  • Stayed: October 2012, traveled as a couple
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Thank LadyDarcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrExpress, Front Office Manager at Country Inn & Suites By Carlson, Abingdon, VA, responded to this reviewResponded November 9, 2012

Thank you for taking the time to submit a review of our hotel. We are pleased to hear that you enjoyed your stay and hope you will return to stay again soon!
We take pride in our hard working, friendly staff and it is always wonderful when our guests take the time to recognize that.
Again, thank you!
Angel Robertson
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Abingdon, VA

Address: 940 E Main St, Abingdon, VA 24210-4416 (Formerly Holiday Inn Express Abingdon)
Phone Number:
Location: United States > Virginia > Abingdon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abingdon
#2 Romantic Hotel in Abingdon
Price Range: $84 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Abingdon, VA 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Stay at the Country Inn & Suites By Carlson®, Abingdon, VA to experience the Southern charm of Abingdon, a small town nestled in the foothills of the Appalachian Mountains, boasting quaint brick sidewalks and a vibrant fine arts and crafts scene. Located at Exit 19 on Interstate 81, our hotel welcomes you with free Internet access, and free coffee and cookies served around the clock. Pack comfortable shoes for a hike along the 34-mile Virginia Creeper Trail, just 1 mile away, or explore the depths of nearby Bristol Caverns. You can also reach the Bristol Motor Speedway for a NASCAR race in about 30 minutes. A refreshing swim in our seasonal outdoor pool will help you unwind after a day of touring local historical sites like the Fields-Penn House Museum. In the morning, fuel up for another fun-filled adventure in Abingdon at our complimentary, hot Be Our Guest Breakfast featuring waffles, eggs and more. Grab a book from the hotel's Read It & Return Lending LibrarySM and settle into a chair poolside while the kids make a splash. Feeling hungry between meals? Visit our lobby for a free cookie and a cup of coffee. Enjoy these amenities and services: Complimentary, Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Free Access to a Fitness Center Adjacent to the Hotel, Seasonal Outdoor Pool, and Free Cookies and Coffee Available 24 Hours. Kick back on your comfortable bed with your laptop, a book from the lending library or the TV remote. Drift off to sleep while reading your free copy of the USA TODAY® newspaper or while watching your 32-inch flat-screen TV with HBO. Room amenities include: Free High-Speed Internet Access, 32"" Flat-Screen TV with HBO, Coffeemaker with Complimentary Coffee, and Work Desk with Lamp. ... more   less 
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Also Known As:
Holiday Inn Express Abingdon Hotel Abingdon
Holiday Inn Abingdon
Abingdon Holiday Inn

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