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Mule Train

The BEST Ski Hotel

5.0 of 5 bubblesReviewed Feb 18, 2023
This is by far the best ski hotel I have ever stayed at. Have been returning here nearly annually with family and friends for 20+ years. The staff and service are top notch. We are always treated as if we are the most important guests and are provided with the absolute best experience. From the ski-in-ski-out location to the rooms and the best breakfast buffet ever to the pool after a long day on the slopes, the Rustler has it all!
Date of stay: February 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this review
Responded Feb 18, 2023
We want to exceed your expectations with every visit and cannot thank you enough for your high praise. Nothing could make us happier than having you return to stay with us, year over year, for the past two decades. Here is to two decades more of Rustler visits. Looking forward to your swift return, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (398)
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    56 - 61 of 398 reviews
    Reviewed February 18, 2023

    This is the finset ski hotel in America. Again and Again and Again we have returned to it every year for 50 years. The management is exceptional.... their staff is highly trained and totally focussed on doing WHATEVER is required to satisfy the guests. It is an expensive experience...and absolutely should be as it is worth every dollar. Period.

    Date of stay: February 2023
    • Trip type: Traveled on business
      • Value
      • Location
      • Service
    Thank WeaselRedLeader
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded February 20, 2023

    The Snow Weasels are part of the fabric of the Rustler and we cannot be more appreciative of your RedLeadership and commendations. Thank you! Looking forward to our poolside conversations in years to come, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 13, 2023

    The best inclusive lodging experience I know of. I go every year. I often recommend the Rustler to folks I meet on the chairlift. The staff work to make every stay so wonderful. Sure to not disappoint!

    Date of stay: January 2023
    Trip type: Traveled on business
    Thank Steve Y
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded February 13, 2023

    We are never disappointed by the resounding praise our guests offer us. Thank you! You are the reason we are here at the Rustler and love what we do. May you return to your favorite trip of the year swiftly. With kind regards, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 12, 2023

    I've been going to Alta's Rustle Lodge for over 40 years now and it has never disappointed me. Everything there is worth the stay, but nothing tops sitting in the bar lounge area any time of day or night reading a book, looking out over the mountains with a crackling fire in the background.

    Date of stay: January 2023
    Thank KentL864
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded February 18, 2023

    Your words have summarized some of my favorite aspects of staying here at our Lodge and on behalf of all of us, I thank you! There is no higher honor than hosting you for four decades of stays that have never disappointed. Thank you for that. Looking forward to your next stay with us, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 7, 2023

    The vibe at the Rustler is incredible. Super friendly staff, your every wish anticipated, delicious meals, sparkling clean room, and the best snow on earth. Hands down our favorite ski vacation, ever.

    Date of stay: January 2023
    Trip type: Traveled as a couple
    Thank Claudia T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded February 13, 2023

    I am so pleased to read that we are your favorite ski lodge! We're so grateful to all of our guests, new and returning, who choose to spend time reveling in the natural world and mountain setting that we are fortunate enough to call home. Thank you for your compliments and please return as swiftly as you are able, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 7, 2023

    I hadn’t been to Rustler in 10 years or so and not much has changed, which is a good thing. Still gives great access to Alta skiing, followed by a trip to the bar and then the pool at the end of the day. The food and the service are still excellent and there are many familiar faces among management and a handful of the guests. On the day we left, we rejected the front desk’s advice to book a van instead of an Uber, which turned out to be a mistake, at which point the manager offered her personal car to get us to the airport. Now that’s service!

    Date of stay: February 2023
      • Value
      • Sleep Quality
      • Service
    Thank B8554TQtedc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded February 13, 2023

    Thank you for your glowing review. We aspire to provide service above all in all that we do. I'm thrilled you're back staying with us after a decade, and that all the good things are still the same. Looking forward to having you back with us again soon, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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