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mr_eric_f
Hong Kong, China

Exceptional in every way

5.0 of 5 bubblesReviewed Jan 21, 2023via mobile
Highest recommendation. Delicious meals and afternoon tea.Dining and front desk staff went to the next level in providing a solo traveller a warm welcome. Traditional lodge with modern comfort. Great spa area with outdoor pool.
Date of stay: January 2023
Trip type: Traveled solo
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Sheridan Davis, Other at Alta's Rustler Lodge, responded to this review
Responded Jan 21, 2023
We strive to meet the exceptional quality of our guests with exceptional service. Thank you for your highest recommendation. I take pride in knowing that the Rustler is a place where solo travelers may feel safe, warmly welcomed, and relaxed. We look forward to hosting you again as soon as you're able to return. Wishing you a snowy and happy 2023, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (398)
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Reviewed January 9, 2023

The Rustler Lodge is hands down the best lodging in Little Cottonwood Valley. The inclusive breakfasts and dinners are to die for and the consistently impeccable service made my skiing vacation an absolute blast. It is located at the center of Alta ski area and offers complete ski in and ski out capabilities. The amenities are just the cherry on top as the outdoor heated pool, jacuzzis, steam room, sauna, and spa make recovering from a long tiring ski day an experience I look forward to every day. I have no doubt that I will continue to stay at the Rustler Lodge for many years to come.

Date of stay: January 2023
    • Value
    • Location
    • Service
Thank matthewsP5566WU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 13, 2023

Thank you for your glowing praise--it means everything to all of us here at the Rustler! I cannot thank you enough, and the greatest accolade is letting us know that you intend to stay with us for many years to come. "Skiing Paradise" is not an exaggeration these days. We're having a truly banner year. Enjoy and visit us again as swiftly as you can. Many thanks, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

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Reviewed December 18, 2022

I had an amazing experience at the Rustler! The staff is amazing and very caring. You feel pampered all day. I have been lucky to ski and stay in some amazing ski resorts around the world and the Rustler fits right among those spots at the top of the list. Little Cottonwood canyon has some of the best skiing in the world and I will come back to this amazing lodge and their community !

Date of stay: December 2022
Trip type: Traveled on business
Thank Paul G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded December 24, 2022

Our community and culture is made by the wonderful guests that grace our door. Thank you for sharing your amazing experience at the Rustler and for your compliments of our caring staff. We have very caring guests, like you, who make our roles a joy. Thank you for singing the praises of the Rustler and Little Cottonwood Canyon--we all love this place too. Looking forward to having you back with us as soon as you're able,
Sheridan Davis, Assistant to the General Manager, Alta's Rustler Lodge

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Reviewed December 17, 2022 via mobile

The personal service with the most friendly staff, best ski in ski out location in Alta. Have I mentioned the food and the view - just the best. The heated pool, the jacuzzi in the open winter snowland, unforgettable. If you need some shopping, right at the hotel. Except for skiing you never leave the hotel.

Date of stay: December 2022
Trip type: Traveled with friends
Thank Tourist42104682686
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded December 24, 2022

Thank you for your kind words and high praise--we strive to be exactly as you've described us and are honored by your compliments. Wishing you every happiness this holiday season and a swift return to the Rustler,
Sheridan Davis, Assistant to the General Manager, Alta's Rustler Lodge

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Reviewed December 4, 2022

I cannot say enough good things about my experience at Rustler’s Lodge. My room was extremely clean and comfortable. The food was outstanding. The bar was well stocked and very comfortable. The hot tub, pool, sauna, and steam room were all very clean and well maintained. The staff immediately make you feel like family and they anticipate your every need. The ski out exit leads to a tow line that you can take to two different base areas. You can buy your lift passes right at the front desk. I shipped my gear ahead and it was already in my room upon my arrival. When I was leaving, the staff labeled my gear and had it ready to be picked up. I will definitely be going back there. It feels like home.

Date of stay: December 2022
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Sally W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded December 24, 2022

Dear Sally W:

We are honored by your glowing review but most importantly, by your experience and your desire to return! We have no higher goal than making you feel safe, relaxed, and at home during your stays with us. Looking forward to your swift return with many thanks,
Sheridan Davis, Assistant to the General Manager, Alta's Rustler Lodge

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Reviewed March 31, 2022

By the end of our stay, we were on a first name basis with several of the staff. The room and amenities are first class. The restaurant's rotation and range of menu was a real treat. The access to the rope-tow, on-site ski shop, and Apres happy hour snacks and beer are other convenient thoughts.

Date of stay: March 2022
    • Value
    • Sleep Quality
    • Service
Thank E5394DNdavids
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded April 3, 2022

We want each stay to remind you of the best of what family should be. Thank you for your glowing review. Part of the joy of working at the Rustler is the genuine culture of hospitality that permeates the lodge. Our guests bask in it and reflect it. To get to know you is a genuine delight and very rewarding. Thank you for your kind words. We look forward to your swift return!
Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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