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Sally W

The best place in Utah.

5.0 of 5 bubblesReviewed Dec 4, 2022
I cannot say enough good things about my experience at Rustler’s Lodge. My room was extremely clean and comfortable. The food was outstanding. The bar was well stocked and very comfortable. The hot tub, pool, sauna, and steam room were all very clean and well maintained. The staff immediately make you feel like family and they anticipate your every need. The ski out exit leads to a tow line that you can take to two different base areas. You can buy your lift passes right at the front desk. I shipped my gear ahead and it was already in my room upon my arrival. When I was leaving, the staff labeled my gear and had it ready to be picked up. I will definitely be going back there. It feels like home.
Date of stay: December 2022
Trip type: Traveled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this review
Responded Dec 24, 2022
Dear Sally W:

We are honored by your glowing review but most importantly, by your experience and your desire to return! We have no higher goal than making you feel safe, relaxed, and at home during your stays with us. Looking forward to your swift return with many thanks,
Sheridan Davis, Assistant to the General Manager, Alta's Rustler Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (402)
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    73 - 78 of 402 reviews
    Reviewed March 31, 2022

    By the end of our stay, we were on a first name basis with several of the staff. The room and amenities are first class. The restaurant's rotation and range of menu was a real treat. The access to the rope-tow, on-site ski shop, and Apres happy hour snacks and beer are other convenient thoughts.

    Date of stay: March 2022
      • Value
      • Sleep Quality
      • Service
    Thank E5394DNdavids
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded April 3, 2022

    We want each stay to remind you of the best of what family should be. Thank you for your glowing review. Part of the joy of working at the Rustler is the genuine culture of hospitality that permeates the lodge. Our guests bask in it and reflect it. To get to know you is a genuine delight and very rewarding. Thank you for your kind words. We look forward to your swift return!
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed March 30, 2022

    I can't say enough about Rustlers. It is one of my favorite places to stay anywhere. It is expensive but worth it. We've been going periodically over for over 25 years and it is unquestionably the best place to stay- wonderful friendly staff, great food, beautiful dining room and bar, great pool and hot tub - the only bad part is having to leave, and waiting to return.

    Date of stay: March 2022
    Thank PollyB550
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded April 3, 2022

    Nothing could make us happier than making you happier. To chose to stay with us for over 25 years is an accolade we are very grateful to have earned. Thank you for considering us the best. We look forward to your swift return and thank you again for choosing to make so many memories at the Rustler.
    Warmly,
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed March 30, 2022 via mobile

    We have been at the Rustler several times and ski a lot in Utah and Colorado so I can reliably report on what is undeniably the best ski lodging experience in existence .
    Once one shows up ( easy shuttle ride from airport ) everything is looked after. Ski rental is in the building as is the outdoor hot tub, heated outdoor pool and the spa for massages.

    Buffet breakfast daily and three course sit down dinner plus dessert is included in the price of lodging .
    Ski in and ski out with ski locker
    Rope tow at the base takes you to main lifts
    The hotel has its own chairlift !

    Hotel bar
    Laundry
    Library and games room
    Friendly staff
    Complementary snacks around 5
    Extensive selection of skis for rental
    Can bring your own wine for dinner, corking fee

    We have stayed in Mountain View rooms and in lower level rooms . All good , as mostly one just sleeps in the rooms

    Remember to book your dinner time before you come for the first night or 2.
    Book your massage ahead too.

    ALTA is a great mountain , ski only , and the Rustler makes it even better.
    Can cross over to Snowbird at the top and ski there too.

    Do yourself a favor and stay at the Rustler. It takes all the annoyance factor out of the ski trip so you can enjoy the skiing without the fuss factor.

    Date of stay: March 2022
    Trip type: Traveled as a couple
    Thank Fusspo
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 30, 2022

    What an amazing review! Thank you for the many details you mention that make the Rustler so special and help those who haven't visited us understand a bit about what sets us apart. For those who want a true ski vacation, without the worries of food planning and preparation, staying slopeside with us is a luxurious experience that will spoil you forevermore. Looking forward to your swift return with many thanks,
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed March 22, 2022

    I have had the privilege of staying at the Rustler several times in recent years, and the first time was way back in the early 1970s. It remains at the top of anyplace I've stayed anywhere in the US or Europe. Do not hesitate to treat yourself to this ski in/ski out experience at Alta. In spite of the Covid challenges, staff and management provided a very steady hand in 2022 to make this winter as good as all the others. I appreciated their vaccination requirement and felt safer as a result.
    The food is excellent, the bar is an oasis, the pool/hot tubs always a good temperature, and the in house ski shop will rent you all the gear you need. Leave your skis at home and rent quality skis that match the conditions during your stay.
    Make the Rustler your Alta home!

    Date of stay: February 2022
      • Value
      • Cleanliness
      • Service
    Thank wearvino
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 23, 2022

    What a lovely review! Thank you for the high praise! We're always delighted to have guests stay with us and become part of the Rustler family. I am so glad that you are part of the clan. It is our pleasure to pamper our guests, and our goal to make the Rustler the easiest and most relaxing ski experience available. I am so glad we were able to make you and so many of our guests feel safer with our vaccination requirements. Looking forward to your swift return,
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed March 19, 2022

    As usual - this was another Rustler stay - the accommodations and staff were great. This time however, during the eve (hopefully) of the Covid pandemic, I was concerned about eating ( mask down) in a crowded dining room. The dining managers and waitstaff could not have been more understanding & accommodating to my concerns. They provided me a small solo table reserved for breakfast and dinner in a corner of the bar. It worked out so well - the service was terrific. This is just one unique example of Rustler's top-notch customer service.

    Date of stay: February 2022
      • Sleep Quality
      • Rooms
      • Service
    Thank 42Joe60
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 19, 2022

    Thank you for trusting us to safely host you for another stay at the Rustler. We have worked hard for a number of seasons to care for our guests and assuage their legitimate concerns about the pandemic. Thank you for commending our staff and culture. We look forward to welcoming you back as soon as you're able to return.

    With warm thanks,

    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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