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PollyB550
Conway, Massachusetts

The best place to stay

5.0 of 5 bubblesReviewed Mar 30, 2022
I can't say enough about Rustlers. It is one of my favorite places to stay anywhere. It is expensive but worth it. We've been going periodically over for over 25 years and it is unquestionably the best place to stay- wonderful friendly staff, great food, beautiful dining room and bar, great pool and hot tub - the only bad part is having to leave, and waiting to return.
Date of stay: March 2022
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Sheridan Davis, Other at Alta's Rustler Lodge, responded to this review
Responded Apr 3, 2022
Nothing could make us happier than making you happier. To chose to stay with us for over 25 years is an accolade we are very grateful to have earned. Thank you for considering us the best. We look forward to your swift return and thank you again for choosing to make so many memories at the Rustler.
Warmly,
Sheridan Davis
Assistant Manager
Alta's Rustler Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 30, 2022 via mobile

We have been at the Rustler several times and ski a lot in Utah and Colorado so I can reliably report on what is undeniably the best ski lodging experience in existence .
Once one shows up ( easy shuttle ride from airport ) everything is looked after. Ski rental is in the building as is the outdoor hot tub, heated outdoor pool and the spa for massages.

Buffet breakfast daily and three course sit down dinner plus dessert is included in the price of lodging .
Ski in and ski out with ski locker
Rope tow at the base takes you to main lifts
The hotel has its own chairlift !

Hotel bar
Laundry
Library and games room
Friendly staff
Complementary snacks around 5
Extensive selection of skis for rental
Can bring your own wine for dinner, corking fee

We have stayed in Mountain View rooms and in lower level rooms . All good , as mostly one just sleeps in the rooms

Remember to book your dinner time before you come for the first night or 2.
Book your massage ahead too.

ALTA is a great mountain , ski only , and the Rustler makes it even better.
Can cross over to Snowbird at the top and ski there too.

Do yourself a favor and stay at the Rustler. It takes all the annoyance factor out of the ski trip so you can enjoy the skiing without the fuss factor.

Date of stay: March 2022
Trip type: Traveled as a couple
Thank Fusspo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 30, 2022

What an amazing review! Thank you for the many details you mention that make the Rustler so special and help those who haven't visited us understand a bit about what sets us apart. For those who want a true ski vacation, without the worries of food planning and preparation, staying slopeside with us is a luxurious experience that will spoil you forevermore. Looking forward to your swift return with many thanks,
Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 22, 2022

I have had the privilege of staying at the Rustler several times in recent years, and the first time was way back in the early 1970s. It remains at the top of anyplace I've stayed anywhere in the US or Europe. Do not hesitate to treat yourself to this ski in/ski out experience at Alta. In spite of the Covid challenges, staff and management provided a very steady hand in 2022 to make this winter as good as all the others. I appreciated their vaccination requirement and felt safer as a result.
The food is excellent, the bar is an oasis, the pool/hot tubs always a good temperature, and the in house ski shop will rent you all the gear you need. Leave your skis at home and rent quality skis that match the conditions during your stay.
Make the Rustler your Alta home!

Date of stay: February 2022
    • Value
    • Cleanliness
    • Service
Thank wearvino
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 23, 2022

What a lovely review! Thank you for the high praise! We're always delighted to have guests stay with us and become part of the Rustler family. I am so glad that you are part of the clan. It is our pleasure to pamper our guests, and our goal to make the Rustler the easiest and most relaxing ski experience available. I am so glad we were able to make you and so many of our guests feel safer with our vaccination requirements. Looking forward to your swift return,
Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 19, 2022

As usual - this was another Rustler stay - the accommodations and staff were great. This time however, during the eve (hopefully) of the Covid pandemic, I was concerned about eating ( mask down) in a crowded dining room. The dining managers and waitstaff could not have been more understanding & accommodating to my concerns. They provided me a small solo table reserved for breakfast and dinner in a corner of the bar. It worked out so well - the service was terrific. This is just one unique example of Rustler's top-notch customer service.

Date of stay: February 2022
    • Sleep Quality
    • Rooms
    • Service
Thank 42Joe60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 19, 2022

Thank you for trusting us to safely host you for another stay at the Rustler. We have worked hard for a number of seasons to care for our guests and assuage their legitimate concerns about the pandemic. Thank you for commending our staff and culture. We look forward to welcoming you back as soon as you're able to return.

With warm thanks,

Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 11, 2022

The Rustler resort is worth every penny. While there might be some sticker shock at the price, it is worth every penny. From the food to the incredible staff, I don't think I could ask for anything more.

The staff are friendly and responsive. Anything we needed, we had. They remembered our names (all 5 of us), dealt with my crazy kids asking for everything under the sun (can you open up the craft room for me at 9 PM...Yes!)

They even had staff always on hand willing to drive us down to snowbird.

We had 2 lockers for our room that held all of our ski gear.

And - let's not forget about the food. Anything you could want, it's there for you. Incredible food.

I just love the Rustler. We went last year for the first time and came back this year. We are already booking for next year and met another family (that we saw last year) that will also be back again next year at the same time. In fact, this family loved it so much that they went 6 times this year (from out of state).

Date of stay: February 2022
    • Rooms
    • Service
Thank Ldeshet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 12, 2022

To provide excellent value is one of our highest goals. The relaxed elegance, gourmet meals, and our genuinely kind staff are part of what we feel sets the Rustler apart. Thank you for celebrating us. Nothing means more to us than your decision to spend precious family time with us here at the Rustler. Thank you.

Looking forward to your swift return,

Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 9, 2022

The perfect ski vacation. Nice accommodations, friendly helpful staff, excellent food (included in tarif) and best of all ski in/ski out on one of the best ski mountains in the US. Easy transport from airport with shuttle or local car service. Love it

Room tip: If budget allows the Mountain View’s are well worth hav8ng.
Date of stay: February 2022
    • Value
    • Location
    • Service
Thank Stuartnz52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded March 12, 2022

Thank you for your glowing review. Nothing makes us happier than providing you with the perfect ski vacation. Snow is great and we hope to have you return as swiftly as you are able.

Warmly,

Sheridan Davis
Assistant Manager
Alta's Rustler Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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